Continuous quality improvement (CQI) systems are frameworks for defining, measuring, and improving child welfare outcomes on an ongoing basis. The resources featured in the following sections focus on the essential components of CQI, including approaches, supervisory leadership, transfer of knowledge, performance-based goal setting, and the use of data.
- Approaches to quality improvement
- Role of supervision in quality improvement
- Use of communication in quality improvement
Continuous Quality Improvement
FRIENDS National Center for Community-Based Child Abuse Prevention
Describes the continuous quality improvement (CQI) process and a CQI environment. The website offers a visual outline of the CQI process, which involves five steps, and lists additional resources.
Continuous Quality Improvement and Implementation
Capacity Building Center for States
Presents information to help child welfare agencies build capacity and improve performance and outcomes through continuous quality improvement (CQI). The website offers information on CQI assessment tools, data indicators, strategic planning, trainings, webinars, and more.
Continuous Quality Improvement in Child Welfare Services
Center for Human Services at University of California Davis Extension
Offers an online training related to the development of a continuous quality improvement (CQI) process in child welfare. The modules for the training provide an overview of CQI and cover the steps in CQI development, best practices in measurement, evaluation, case reviews, and child welfare leadership.