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Request Form
Fill out our request form to submit questions about our services, website, or website content; request help with our library; access journal articles or other items from our collection; or report other issues. An information support specialist will review your question and respond via email within 2 business days.

Live Chat/Live Online Support
Use Live Chat to contact an information support specialist between 10 a.m. and 5 p.m. (ET). We recommend turning off your pop-up blocker to maximize this service.

Call Us
Call us at 1.800.394.3366 between 9:30 a.m. and 5:30 p.m. (ET) to speak to an information support specialist.

Please note: Child Welfare Information Gateway does not have the authority to intervene in personal matters.

Child Welfare Information Gateway
Children’s Bureau/ACYF
330 C Street S.W.
Washington, DC 20201

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