Series Title: Factsheets for Families
Author(s): Child Welfare Information Gateway
Year Published: 2022
English|Spanish
This factsheet provides parents (birth, foster, and adoptive) and other caregivers with information about the best way to resolve their differences with a child welfare service provider or other related professional. Since child welfare agency policies and procedures vary by State, this factsheet presents information from a national perspective and points to additional State-specific resources. This factsheet addresses many of the challenges experienced by families involved with the child protective services system and highlights the available grievance channels.
Suggested Citation: Child Welfare Information Gateway. (2022). From complaint to resolution: Understanding the child welfare grievance process. U.S. Department of Health and Human Services, Administration for Children and Families, Children's Bureau. https://www.childwelfare.gov/pubs/factsheets/cw-grievance/
This material may be freely reproduced and distributed. However, when doing so, please credit Child Welfare Information Gateway.