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Caseload and Workload Management
Aims to build the knowledge base about caseload and workload issues and help State child welfare managers, administrators, and others learn how they can improve caseload and workload situations in their agencies. Large caseloads and excessive workloads in many jurisdictions can make it difficult for child welfare caseworkers to serve families effectively, and reducing and managing caseloads and workloads are not simple tasks for child welfare administrators. Nevertheless, agencies are addressing these challenges and successfully implementing a variety of strategies to make caseloads and workloads more manageable.
Table of Contents
Benefits of reasonable caseloads and manageable workloads
Catalysts and motivating factors for reducing caseloads and workloads
Assessing caseloads and workloads
Strategies for caseload and workload management
State examples of caseload and workload strategies
Acknowledgment(s): This issue brief was developed with help and support from Megan E. Paul, Ph.D., Research Assistant Professor, University of Nebraska–Lincoln, Center on Children, Families, and the Law.
Suggested Citation: Child Welfare Information Gateway. (2016). Caseload and workload management. Washington, DC: U.S. Department of Health and Human Services, Children's Bureau.
This material may be freely reproduced and distributed. However, when doing so, please credit Child Welfare Information Gateway.