Resources to assist child welfare managers, supervisors, and administrators provide effective leadership and build and maintain a skilled workforce. Effective management and supervision enhances agency and staff performance and can lead to improved outcomes for children, youth, and families. This section addresses child welfare agency administration and management, ethical practice, client rights, program evaluation, disaster preparedness, funding, information systems and data, practice improvement, supervision, system reform, training, and strategies to enhance the child welfare workforce.
Administering and managing child welfare agencies & programs
Focuses on the components of strong administration and management including leadership, governance, program development, and partnering with the community.
Child welfare practice improvement
Provides information on ways agencies address improvement, including defining, measuring, and improving outcomes; collaborating with other agencies and systems; performing reviews of practices; and maintaining standards of professional conduct.
Disaster preparedness & response
Includes resources on disaster preparedness, response, and recovery.
Ethical practice & client rights
Addresses ethical practices in child welfare agency management, supervision, casework practice, confidentiality of personal information, client rights, research, and training.
Evaluating program, practice, & service effectiveness
Assists administrators and program managers with designing and conducting evaluations and using evaluation findings to improve child welfare services.
Provides information on financial planning and management, fiscal reform, funding sources, funding for different types of child welfare programs, fundraising, and tools to support grant application efforts.
Information systems & data
Addresses planning and implementing an information system, collecting data, improving data quality, using data to inform program improvement and improve outcomes for children, youth, and families, and improving data sharing.
Supervising child welfare services
Includes clinical and administrative supervision, improving staff performance and retention through supervision, supervision and data management, supervisory development, supervision tools, and more.
Addresses the Child and Family Services Reviews (CFSRs), systems of care, different approaches to system reform, and strategies for building and sustaining system reform efforts.
Contains training models and partnerships, assessment and evaluation, education and training organizations, and curricula, tools, and materials.
Includes information about and strategies to enhance the child welfare workforce, including tools and resources on organizational culture, recruitment, and retention.