Child Welfare Information Gateway is committed to making its website accessible to the widest possible audience, including individuals with disabilities. If you require assistance accessing information on the Information Gateway website, contact us. Please let us know the nature of your accessibility difficulty, the web address of the requested material, and how we may contact you.
Read about the U.S. Department of Health and Human Services' commitment to accessible websites:
Department of Health and Human Services Accessibility Statement
Increase Font Size
If you use Internet Explorer, you can make the following setting changes to increase or decrease font size:
- Click on Tools -> Select Internet Options -> and on the General tab, click on Accessibility, near the bottom. Put a check in the box "Ignore font sizes specified on webpages".
- After you make this change in the browser settings, go into the View menu , click Text Size, and select the size you need.
If you use Firefox, you can change the font size one of two ways:
- At the top of your screen, click on View -> Zoom -> Zoom In to increase the font size or Zoom Out to decrease the font size
- On your keyboard, hold down the Control button while pressing the plus sign (+) to increase the font size or the minus sign (-) to decrease the font size.
If you use Chrome, you can change the font size one of two ways:
- On your keyboard, hold down the Control button while pressing the plus sign (+) to increase the size of all content or the minus sign (-) to decrease the size of all content. You can also use the mouse scroll wheel instead of the plus or minus signs.
- At the top of your screen, click the wrench icon -> Options -> Under the Hood. In the Web Content section, use the Page zoom menu to adjust the zoom of all content on web pages, or use the Font size menu to adjust only the text size.
If you use Safari, you can change the font size one of two ways:
- On your keyboard, hold down the Control button while pressing the plus sign (+) to increase the size of all content or the minus sign (-) to decrease the size of all content.
- At the top of your screen, click on View -> Make Text Bigger.
PwWebSpeak! is a free web browser that translates web content into speech and Braille output. It is intended for users who wish to access the Internet in a nonvisual or combined auditory and visual way.
Viewers & Players
Viewers and Players may be downloaded at https://www.acf.hhs.gov/acf-plug-ins
To give our users the widest range of accessibility options, Child Welfare Information Gateway offers video content in several formats with captions and descriptive narration.
Captions are on-screen text versions of the words spoken in the video. They are intended primarily for those who cannot hear audio, but may also be helpful for those who do not have access to audio or may not be fluent in the language.
Audio descriptions use narration to describe the action in the video for users with visual disabilities.
The videos on Child Welfare Information Gateway can be turned on or off with a toggle, depending on which viewer you are using for playback.
Other available formats are Windows Media (WMV), QuickTime (MOV), and Flash (FLV).
Some viewers and players may be downloaded at https://www.acf.hhs.gov/acf-plug-ins
- Electronic and Information Technology Accessibility Standards (Section 508)
- HHS Office on Disability
- Section 508 website
- General Services Administration (Center for Information Technology Accommodation)
- Telephone Service for Speech and Hearing Impaired (Federal Information Relay Service)
- Adobe Accessibility Center
- Firefox Accessibility page
- Microsoft Accessibility site