To engage and retain families in family support and preservation services, programs can implement a variety of outreach efforts to identify families who might not otherwise participate in such services. The success of outreach efforts depends on the program providers' ability to form community partnerships; target, educate, and engage families who can benefit from their services; and meet the needs and interests of these families in ways that will prove beneficial to them, their children, and the community.
The following resources describe efforts that engage families in family support and preservation services.
Consumer Perceptions of Family Resource Center Service Delivery Strategies
O'Donnell & Giovannoni
Families in Society, 87(3), 2006
Explores consumers' perceptions of the importance of service delivery from family resource centers. The study suggests that the family resource centers should involve residents in planning and providing activities in order to make the facility an important part of the community.
Integrating Motivational Interviewing Into Home-Based Child Maltreatment Prevention and Family Preservation Services
Silovsky, Leffingwell, & Hecht
Family Violence Prevention and Health Practice, 1(8), 2009
Addresses potential applications, challenges, and ethical issues related to the implementation of motivational interviewing with intensive, home-based child and family preservation services.
Latino Families and the Public Child Welfare System: Examining the Role of Social Support Networks
Children and Youth Services Review, 33(10), 2011
Examines Latino families' social networks and the role they play when a family is involved with the public child welfare system. The report includes recommendations for actively engaging Latino families in their case process and for supporting them by incorporating their networks and their genuine interest in helping others into child welfare service delivery.
Predictors of Client Engagement and Attrition in Home-Based Child Maltreatment Prevention Services
Damashek, Doughty, Ware, & Silovsky (2010)
Child Maltreatment, 16(1)
Examines the relative influence of provider, program, and individual factors from the Integrated Theory of Parent Involvement as well as maternal and family demographic and risk variables in predicting service enrollment and completion in a home-based child maltreatment prevention service (SafeCare+) and a standard community care program (Services as Usual).
Provider Cultural Competency, Client Satisfaction, and Engagement in Home-Based Programs to Treat Child Abuse and Neglect
Damashek, Bard, & Hecht
Child Maltreatment, 17(1), 2012
Discusses how different types of family preservation programs impact child maltreatment and how the client's perception of provider cultural competence affects client satisfaction and engagement in services.
Service User Participation in Diverse Child Protection Contexts: Principles for Practice
Healy & Darlington
Child and Family Social Work, 14(4), 2009
Presents implications and findings from the first phase of a 3-year study and a qualitative analysis promoting participation of children and parents in child protection practice.
Supporting Healthy Marriage Toolkit: Resources for Program Operators From the Supporting Healthy Marriage Demonstration and Evaluation
Describes the Supporting Healthy Marriage project and gives professionals a guide to developing and implementing community-based programs that provide relationship education to married parents.