The following resources are intended to provide concrete tools for recruiting and hiring child welfare staff, including orienting potential and new staff to the work of the agency, screening potential staff, and creating opportunities for staff feedback through focus groups and exit interviews. Resources include State and local examples.
Performance Management System Components
Positioning Public Child Welfare Guidance
Presents a code of ethics that sets the tone for expected behaviors and performance and requires an effective and efficient recruitment process that utilizes accurate and up-to-date selection criteria.
Competency-Based Recruitment, Screening, and Selection: Strengthening Workforce Capacity, Retention, and Organizational Resiliency [Video]
National Child Welfare Workforce Institute (2011)
Discusses evidence-based efforts of Buncombe County, North Carolina's Department of Social Services to recruit, screen, select, and retain new frontline child welfare staff in order to build workforce capacity, improve employee retention, and promote organizational resiliency.
Kansas Workforce Initiative Evidence Review: Recruitment (PDF - 221 KB)
Kansas Workforce Initiative (2010)
The University of Kansas, School of Social Welfare
Explains a recruitment strategy that provides applicants with balanced information about the job to facilitate a better fit between the needs of applicants and demands of the workplace.
Pre-service Online Training
Wisconsin Child Welfare Professional Development System (2011)
Provides an orientation to the political, philosophical, and ethical contexts within which child welfare staff work. This training introduces the language of safety as a way of helping you understand how to think about keeping children safe.