These resources describe compensation and personnel practices and discuss their role in workforce retention, including State and local examples.
2009 Salary Study / Child Welfare League of America
Child Welfare League of America. (2009)
Tracks and reports employee compensation trends, including statistics about chief administrators, management staff, residential staff, daycare staff, and casework personnel.
Beyond the Paycheck: A Human Resources Management Guide for Leaders of Small Youth-Serving Organizations (PDF - 928 KB)
Provides tips and advice on how to hire, develop, and retain staff and reduce the time spent dealing with personnel issues by implementing systems and practices that make staff satisfied, productive, and committed to the organization's mission to help children and youth thrive.
The Child Welfare Worker Safety Guide (PDF - 982 KB)
Capacity Building Center for States (2017)
Provides an overview of the issues related to the physical and emotional safety of child welfare workers. This guide defines child welfare worker safety, discusses current research in the field, and provides examples of child welfare worker safety incidents.
Human Services Compensation in the United States: 2004
Harris & Lengyel (2004)
Alliance for Children and Families. (2004)
Presents the outcomes of a survey on the employee salaries and benefits of 190 private, nonprofit service organizations.
Report From the 2004 Child Welfare Workforce Survey: State Agency Findings (PDF - 891 KB)
American Public Human Services Association (2005)
Contains information from 42 States about staff compensation, education and licensing, training and career development, caseloads, and turnover.
Addressing the Crisis in Child Welfare Social Worker Turnover
Gunderson & Osborne (2001)
North Carolina Journal for Families and Children, 2-6
Discusses the ways in which high staff turnover threatens the quality of social service agencies in North Carolina. Recommendations for retention of child welfare workers from the North Carolina Association of County Directors of Social Services are included.
D.C. Child and Family Services Agency: More Focus Needed on Human Capital Management Issues for Caseworkers and Foster Parent Recruitment and Retention: Report to Congressional Committees (PDF - 1,024 KB)
United States Government Accountability Office (2004)
Examines the District of Columbia Child and Family Services Agency's strategies for recruiting, retaining, and managing its caseworkers; efforts to license an adequate supply of safe foster and adoptive homes; and efforts to collaborate with Department of Mental Health and the Family Court to provide timely mental health services to foster care children.
Linking NC Child Welfare Outcomes With Professionalism of Staff: Are Agencies With Higher Percentages of BSW and MSW Staff Achieving Better Outcomes for Children and Their Families? (PDF - 199 KB)
Evaluates the role of the educational background of the caseworker as it relates to outcomes for children and families in North Carolina.
Review of Turnover in Milwaukee County Private Agency Child Welfare Ongoing Case Management Staff (PDF - 620 KB)
Flower, McDonald, & Sumski (2005)
Reviews turnover of ongoing case managers. This report identifies low salary and benefits, perceived low regard for the work of ongoing staff, and other issues as problems.