2021 Child Welfare Caseload and Workload Analysis (PDF - 200 KB)
Maine Department of Health and Human Services, Office of Child and Family Service (2021)
Presents a data-informed analysis of annual caseloads and workloads for child welfare staff in Maine and discusses a new tool being used in the State to study workloads.
Case Manager Perceptions of the Effects of Caseload Level Reduction in a Child Welfare Agency (PDF - 291 KB)
Journal of Family Strengths, 20(2)
Examines the effects of caseload reduction from the viewpoint of child welfare case managers and on case outcomes.
Children’s Home Society: CaseAim Evaluation (PDF - 331 KB)
Florida Institute for Child Welfare (2018)
Provides an overview of the CaseAIM intervention, which allows workers to carry out some case-related tasks while in the field through mobile devices with the goal of increasing time spent with families and children. The report also includes program successes and recommendations for improvement.
Final Report: Child Welfare Social Worker Caseloads (PDF - 603 KB)
Ventura County Grand Jury (2018)
Summarizes an investigation conducted by the Ventura County Grand Jury into whether child welfare workers had reasonable caseloads and the way reasonable was defined by them and by Children and Family Services within the County of Ventura Human Services Agency.
Research Agenda: Child Welfare Department of Human Services (PDF - 810 KB)
Bellatty & Kolb (2017)
Oregon Department of Human Services
Reviews Oregon’s plan to utilize data to inform research and decisions related to child welfare. The report includes a section on caseload and workload, which discusses data measures and related outcomes, including the integration of random moment surveys with the study of staff allocation.
Time Use Studies: Studying Workforce Time Use to Improve Outcomes for Children and Families
Chapin Hall at the University of Chicago
Discusses how Chapin Hall’s Data Center developed the Time Use and Costing System and shares how it has been implemented.
Workload Report to the 79th Legislative Assembly (PDF - 353 KB)
Oregon Department of Human Services (2017)
Reports on workload increases and decreases, workload efficiencies, and direct-service delivery staffing needs for programs in Oregon.