Agencies may use a peer review process to examine their programs and practices and make recommendations for systems improvement. Peer reviewers are selected from organizations that perform similar work, and they examine the agency's ability to serve its constituency and achieve intended outcomes. These resources provide information about the peer review process and how it may be used to improve programs.
Factors, Characteristics, and Promising Practices Related to Reunification and Re-entry: A Literature Review for the Peer Quality Case Review Process (PDF - 737 KB)
Honomichl, Hatton, & Brooks (2009)
Presents a literature review created to facilitate the work of the peer quality review process in California.
Peer Quality Case Review Process (PQCR) Guide (PDF - 698 KB)
California Department of Social Services (2009)
Describes the PQCR system used in California to examine county child welfare practice in a specific focus area. The guide details the planning and implementation of the process, in which peers from other counties conduct the reviews and exchange best practice ideas.
Peer Review in CBCAP: A Source Document for Assessment and Best Practice (PDF - 4,639 KB)
FRIENDS National Resource Center for Community-Based Child Abuse Prevention (CBCAP) (2009)
Provides a set of peer review guidelines and an assessment tool to support improved program practice.