Continuous quality improvement (CQI) systems are frameworks for defining, measuring, and improving child welfare outcomes on an ongoing basis. The resources featured in the following sections focus on the essential components of CQI, including approaches, supervisory leadership, transfer of knowledge, performance-based goal setting, and the use of data.
- Approaches to quality improvement
- Role of supervision in quality improvement
- Use of communication in quality improvement
- Support for performance and outcomes measurement
Using Continuous Quality Improvement to Improve Child Welfare Practice: A Framework for Implementation (PDF - 345 KB)
National Child Welfare Resource Center for Organizational Improvement (2005)
Identifies seven key principles and six key components of a complete system of continuous quality improvement.