Outcome evaluations systematically gather and analyze information to assess how effective a program is in meeting its objectives. The following resources describe outcome evaluation approaches used in public and private sectors.
Evaluation Brief: Conducting an Outcome Evaluation (PDF - 77 KB)
James Bell Associates (2008)
Outlines the major activities in a typical outcome evaluation, focusing on client-based outcomes.
Key Steps in Outcome Management (PDF - 594 KB)
Urban Institute (2003)
Provides, in a series of guides, a step-by-step approach to outcome management. Topics in the series are surveying clients, analyzing and interpreting outcome data, following up with former clients, using outcome information, and developing communitywide indicators.
Outcome-Based Evaluation: A Training Toolkit for Programs of Faith (PDF - 1200 KB)
Performance Results, Inc. (2004)
Outlines the basics of outcome-based evaluation for faith-based organizations, including its uses and benefits.