This section provides information for administrators on how to design, support, and manage effective child welfare programs and services, including State and local examples.
- Program development and service delivery in rural communities
- Integrating evaluation findings into program design
Designing and Developing Consumer-Oriented Programs
Brody (2005)
In Effectively Managing Human Service Organizations (3rd ed.)
View Abstract
Identifies ways to design and develop programs that are both effective and responsive to client needs.
Designing and Managing Programs: An Effectiveness-Based Approach
Kettner, Moroney, & Martin (2008)
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Focuses on designing programs and services in a way that allows collection of the kinds of data that will support responsiveness to funding source mandates for accountability, and at the same time allow program evaluators to determine whether or not the programs work.
Issues in Designing and Adapting an Administration Concentration
Packard
Administration in Social Work, 28(1), 2004
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Addresses strategic planning and program design techniques, including environmental scanning, monitoring for quality assurance, and mechanisms to link aspects of the curriculum.
Leadership and Management Competencies Defined by Practicing Social Work Managers: An Overview of Standards Developed by the National Network for Social Work Managers
Wimpfheimer
Administration in Social Work, 28(1), 2004
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Reviews a set of tools designed to improve management skills and the quality of service delivery in agencies.
Program Design Considerations
Office of the Assistant Secretary for Planning and Evaluation (2007)
In Program and Fiscal Design Elements of Child Welfare Privatization Initiatives
Summarizes program design tasks such as establishing program goals, selecting services and a target population, determining size and scope, accessing needed services, defining case management elements, and designing oversight and accountability systems.
State and local examples
Conducting Business in Fiscally Challenging Times: Strategies and Tools to Get There
Pennsylvania Child Welfare Training Program (2012)
Provides a workshop for child welfare providers that addresses the criteria for maintaining, altering, or cutting services to children, youth, and families. Also, discusses a number of models and tools, including the organizational systems and the Define, Assess, Plan, Implement, and Monitor (DAPIM) framework.
Final Project Report: Training Managers on ASFA and Results Based Management
University of Kansas School of Social Welfare.
View Abstract and Document
Describes a web-based curriculum that examines the policy context of child welfare practice, the use of data to improve programs, and best practices to ensure child safety, family reunification, family preservation, and permanency.
Organizational Effectiveness
Pennsylvania Child Welfare Training Program
Describes Pennsylvania Child Welfare Training Program's Organizational Effectiveness Department and provides links to tools, reports, and other resources focusing on organization effectiveness, practice improvement, and other topics.