Resources in this section describe how to develop a functional team, team-focused management, types of teams, and the importance of teamwork between managers and employees to strengthen organizational effectiveness.
Managing Teams and Work Groups
In The Concise Handbook of Management: A Practitioner's Approach
Describes different types of teams and workgroups, including cross-functional, problem-solving, and self-managed teams. The handbook explains the five stages of the development of a functional team, as well as strategies for making groups work and overcoming the obstacles of a team.
Managing Out: The Community Practice Dimensions of Effective Agency Management
In Changing Welfare Services: Case Studies of Local Welfare Reform Programs
Discusses the managerial skills of leaders of promising programs and practices generated by welfare reform implementation in the San Francisco Bay Area. It describes community practice dimensions of spanning organizational boundaries, major practice components of managing out, and assessment of interorganizational concepts relevant to the process of managing out.
Hodge-Williams, Wynn, & Godsey (1998)
Applies the principles of Total Quality Management to child welfare services and emphasizes delivery of services to meet the expectations of customers; teamwork of managers and employees; and continuous measurement of service and product effectiveness.
Team Building and Coalition Building
Cleveland State University
In Effectively Managing Human Service Organizations (3rd Ed.)
Explores how managers can work collaboratively with individuals and groups to further their organizations' goals. Specifically, it focuses on building teams and task forces within an agency and working with collateral organizations.
Team Building and Collaboration
Hardina, Middleton, Montana, & Simpson (2006)
In An Empowering Approach to Managing Social Service Organizations
Defines organizational teams and describes the importance of teams for the development of empowerment-oriented workplaces.