This section offers resources to administrators for assessing and building agency and organizational capacity, including State and local examples.
Building Staff Capacity and Achieving Quality Performance
Children's Bureau, U.S. Department of Health and Human Services (2004)
In Supervising Child Protective Services Caseworkers
Addresses ways child welfare agencies can build staff capacity and achieve excellence in performance.
Enhancing the Service Array in Child Welfare: Assessing the Capacity of a Jurisdiction/State to Meet the Individualized Needs of Children and Families and Creating and Implementing a Resource and Capacity Development Plan: A Description of the Process (Word - 123 KB)
National Child Welfare Resource Center for Organizational Improvement & National Resource Center for Child Welfare Data and Technology (2007)
Describes a process designed to assist jurisdictions as they assess and enhance their capacity at community, regional, and State levels to meet individualized needs of children, youth, and families.
National Child Welfare Resource Center for Organizational Improvement
Offers training and technical assistance to improve management and operations, bolster organizational capacity, promote service integration, and develop supervisory and management systems.
Primer Hands On-Child Welfare: Training for Child Welfare Stakeholders in Building Systems of Care: A Skill Building Curriculum
National Child Welfare Resource Center for Organizational Improvement (2007)
Aims to strengthen the knowledge base and skills of administrators to operate strategically in building systems of care.
Best Practice Guidelines for Foster Care Youth Mentoring
New York City Children's Services (2006)
Includes guidelines for building organizational capacity as well as working with mentors, mentees, and caseworkers.