Crisis Intervention in Child Abuse and Neglect

This manual aims to help caseworkers improve their assistance to children and families in crisis. Sections define and identify the phases of a crisis; highlight client feelings during a crisis and discuss the psychological effects of crises; and outline the goals of crisis intervention, including a nine-step crisis intervention model. The manual offers suggestions for involving the entire family in the crisis intervention assessment process; examines treatment approaches and techniques; addresses issues relevant to a spectrum of family situations and challenges; and gives suggestions for termination and follow-up. The manual also identifies the professional supports needed by crisis intervention workers and describes family-centered crisis response models.