We collect no personal information about you when you visit our website unless you choose to provide that information to us.
This privacy notice applies to https://www.childwelfare.gov and websites under the childwelfare.gov domain (e.g., https://library.childwelfare.gov) with the exception of https://capacity.childwelfare.gov and https://learn.childwelfare.gov/. You can find links to our privacy notice in the footer of each of our websites.
- Personal information voluntarily submitted
- Interaction with children online
- Visiting an official Information Gateway and/or affiliate webpage on third-party websites
- Information collected and used by third-party websites
- Information automatically collected and stored
- Demographic and interest data
- Other web measurement and customization tools
- Website security
Information Gateway does not collect personal information from users unless they choose to provide such information. The process for collecting said information and how it is used is described below.
How personal information may be collected and shared
Submitting personal information is entirely voluntary. If you choose to provide personal information—for example by completing a form, leaving a comment, completing a survey, registering for an account, or ordering free publications through the website—we may use that information to respond to your message and provide you the services you requested.
Information Gateway uses third-party service providers and other vendors to support the operations, hosting, and functions of our website. If a change in provider or vendor occurs, some information may need to be transferred to the new provider or vendor to prevent service interruption. If there is a change in provider or vendor, we notify users via email or an announcement on our website.
Freedom of Information Act
You may request information from the Administration for Children and Families (ACF) under the Freedom of Information Act (FOIA). Follow this link to find instructions on how to make a request and contact information: https://www.acf.hhs.gov/freedom-information-act.
We take all reasonable steps necessary to protect the privacy and safety of any child from whom information is collected, as required by the Children’s Online Privacy Protection Act (COPPA).
We do not share, collect, or use information from minors unless we are obligated to do so as mandated reporters of abuse and neglect.
We provide some publication materials that are created and available for the benefit of all youth, including children age 13 or under. We do not elicit or request any information from children who choose to view these publications.
We maintain accounts on third-party websites, including social media sites, as tools to better interact with the public. The security and privacy policies of third-party websites apply to your activity on those sites. Users of third-party websites often share information with the general public, user community, and the third-party operating the website. You should review the privacy policies of all websites before using them and ensure that you understand how your information may be used. You should also adjust privacy settings on your account on any third-party website to match your preferences.
Information Gateway and its affiliate accounts
Third-party website privacy policies used by Information Gateway and its affiliates include:
- Facebook data policy
- Facebook Privacy Shield
If you have an account/profile with a third-party website (e.g., Facebook, twitter), and choose to follow, like, friend, or comment on a third-party website managed by Information Gateway and/or its affiliates, certain personal information associated with your account may be made available to us based on the privacy policies of the third-party website and your privacy settings within that website. We do not share personally identifiable information made available through these websites.
When you browse through our website, we use Google’s Universal Analytics (UA) and Siteimprove software to gather and temporarily store a variety of information about your visit. However, this information cannot be used to identify you as an individual. The basic information we collect during your visit includes:
- The name of the domain you use to access the Internet (for example, Verizon.com, if you are using a Verizon online account, or stanford.edu, if you are connecting from Stanford University's domain)
- The date and time of your visit to our website
- The pages and documents you viewed on our website
- The URL of the website you visited prior to ours
- The type and version of your web browser and operating system
- Your location at the time of your visit, down to the city-level
On some portions of our website we have enabled Google’s Universal Analytics (UA), and other third-party software (listed below), to provide aggregate demographic (age, gender, location) and interest data of our visitors identified as over 18 years old. This information cannot be used to identify you as an individual. While these tools are used by some websites to serve advertisements, Information Gateway and/or its affiliates only uses them to measure demographic data. Information Gateway and/or its affiliates have no control over advertisements served on other websites.
We use the specified software and features below:
We use session cookies to gather data for technical purposes, such as improving website navigation and generating statistics about how the website is used. Session cookies are temporary text files that expire when you leave our website. When cookies expire, they are automatically deleted from your computer. We do not use session cookies to collect personal information, and we do not share data collected from session cookies.
We use multisession cookies, or persistent cookies, to customize our website for frequent visitors and to test variations of website design and content. Multisession cookies are cookies that are stored over more than a single session on your computer. We do not use multisession cookies to collect personal information, and we do not share data collected from multisession cookies. Our multisession cookies are set to expire no more than 2 years after your last visit to our website. After 2 years, they are automatically deleted from your computer. Information Gateway and/or its affiliates is unable to identify an individual by using such technologies.
You can take actions to block cookies by opting out. Blocking session cookies from your computer will not affect your access to the content and tools on our website. Blocking multisession or persistent cookies may affect the personalization of the information on those sites.
Information Gateway and its affiliate websites are maintained by the U.S. Government. It is protected by Federal laws. You can be arrested and prosecuted for violating these laws.
For site security purposes and to ensure that this service remains available to all users, we use software programs to monitor traffic to identify unauthorized attempts to upload or change information or otherwise cause damage. In the event of law enforcement investigations and as part of any required legal process, information from these sources may be used to help identify an individual.