Social Media in Casework Practice
From the Children's Bureau
- Spotlight on Social Media
Children's Bureau Express, 13(11)
- Friending Your Clients on Facebook: How Social Media Influences Child Welfare Practice
Children's Bureau Topical Webinar Series (2012)
Information Gateway Topics
The following resources present examples of how social media technology can be used in providing services and supports to children and families involved in child welfare.
Child Welfare and Technology (PDF - 15,831 KB)
University of Minnesota, Center for Advanced Studies in Child Welfare (2011)
CW360: A Comprehensive Look at a Prevalent Child Welfare Issues, Special Issue: Child Welfare and Technology
Examines how the field of child welfare currently develops, utilizes, and evaluates its interaction with technology, such as social media, to enhance child welfare practice, conduct research, and determine outcomes of child welfare programs.
Meeting the Human Services Technology Challenge: A Vision for the Future (PDF - 734 KB)
Stewards of Change: The Business of Public Benefit
Notes the outdated legacy technology used in child welfare agencies, discusses problems with the growing gap in the use of technology, and explains the role of technology in helping frontline caseworkers to do their jobs better, administrators make timely, data-driven decisions, and everyone focus their work around families. The work of Case Commons in developing Casebook, a modern means of tracking the day-to-day flow of casework and making data entry easy and its retrieval immediate and convenient, is highlighted.
San Diego State University, School of Social Work, Academy for Professional Excellence (2013)
Includes downloadable apps for topics such as a guide to the Indian Child Welfare Act, elements of child sexual abuse, keys to engagement, and more.
Social Media, Smartphones, and Safety: How Technology is Changing Child Welfare Practice [Video]
Center for Advanced Studies in Child Welfare (2011)
Utilizes a literature review and exploration of best practices to examine how the field of child welfare currently develops, uses, and evaluates its interaction with technology.
|Social Media: Tips for Foster Care Workers|
|Author(s):||Child Welfare Information Gateway
Download (PDF - 169KB)
|Year Published:||2013 - 2 pages|
|Describes the advantages and challenges workers may encounter when using social media with foster parents and youth in foster care. Issues that should be considered and tips for handling issues are also offered, as are ways to use social media to support families and youth.|
Social Networks and Implementation of Evidence-Based Practices in Public Youth-Serving Systems: A Mixed Methods Study (PDF - 288 KB)
Palinkas, Holloway, Rice, Fuentes, Wu, & Chamberlain (2011)
Implementation Science, 6(113)
Discusses the background, methods, and conclusions of a study that examined the structure and operation of social networks and their role in making decisions as to whether to adopt new evidence-based practices among agency directors and other program professionals in selected California counties.
Using Social Media in Child Welfare (PDF - 1,5831 KB)
Arizona Department of Economic Security, Division of Children, Youth and Families (2011)
CW360: A Comprehensive Look at a Prevalent Child Welfare Issue, Special Issue: Child Welfare and Technology
Describes a YouTube channel that was launched by the Arizona Division of Children, Youth and Families to communicate to the public, child welfare stakeholders, and staff the benefits of the channel for child welfare workers. It includes additional social media strategies that are used to reach out to community partners.
Using Social Media to Locate Unreachable Child Welfare Research Participants
National Resource Center for Child Welfare Data and Technology (2010)
Research Roundup #3
Discusses how researchers involved with the Longitudinal Studies of Child Abuse and Neglect used social media techniques to contact study participants to gage their interest in completing additional interviews and questionnaires online. The article also addressed confidentiality issues and other challenges in creating profiles and communicating online.