State and Local Examples: Workload/Caseload
The following resources describe State efforts to assess the workload and caseload of child welfare staff and to develop and implement measures to ensure that workers have manageable caseloads.
2010 Caseload Report for the Division of Children and Family Services (PDF - 1444 KB)
Nebraska Department of Health and Human Services (2011)
Presents data comparing actual caseloads to caseload standards established by the Director and recommended by national child welfare organizations, and the amount of fiscal resources needed to maintain such caseloads.
An Audit Report on Staffing and Caseloads at the Department of Family and Protective Services (PDF - 395 KB)
Texas State Auditor's Office (2009)
Reviews implemented legislatively mandated reforms and strategies to Texas Child Protective Services intended to improve service delivery to children by increasing caseworker staffing levels and decreasing caseloads.
Delaware's Child Welfare Staff Training and Retention Initiatives
United States Children's Bureau (2002)
View Abstract and Document
Describes child welfare staff training and retention initiatives in Delaware. It includes new initiatives that were established in 1997 under the Child Abuse Prevention Act.
Fall 2010 DHS and OHA Caseload Forecast (PDF - 3,953 KB)
Oregon Department of Human Services (2010)
Summarizes the primary fall 2010 forecasts of client caseloads for Oregon's Department of Human Services (DHS). Assumptions about caseload are based on historical and anticipated performance as part of DHS.
Idaho Child Welfare Caseload Report, Department of Health and Welfare
Idaho Department of Health and Welfare (2010)
Uses data from the Family Oriented Community User System and its Electronic Data Warehouse to record and track child welfare caseload and its workload components in Idaho.
Special Report: Measuring the Strengths and Needs of DYFS Workforce (PDF - 635 KB)
New Jersey Task Force on Child Abuse and Neglect (2011)
Provides insight into the strengths and needs of the New Jersey DYFS workforce by identifying effective methods of recruiting, hiring, and retaining staff.
Workforce Retention Study Executive Summary (PDF - 81 KB)
Social Work Education Consortium, University at Albany School of Social Welfare (2006)
Highlights findings from a study that investigated whether workplace improvements implemented since 2001 have resulted in the retention of social workers in New York State.