The following resources explore ways to improve the hiring process in order to both attract qualified applicants and accurately assess their potential. Resources include State and local examples.
Beyond the Paycheck: A Human Resources Management Guide for Leaders of Small Youth-Serving Organizations (PDF - 927 KB)
Aims to help organization leaders develop the tools and knowledge they need to create and use sound human resources management systems and practices that support program success and sustainability.
The Child Welfare Workforce: Issues and Strategies for Recruitment, Selection, and Retention [Teleconference]
National Resource Center for Permanency and Family Connections (2009)
Includes cross-site findings from child welfare workforce recruitment and retention grantees, research findings on child welfare retention, a logic model template for design teams, an annotated bibliography, and a list of resources on child welfare workforce issues.
Recruitment of Child Welfare Staff (PDF - 554 KB)
Child Welfare Training Institute (2008)
Summarizes best practice approaches to recruitment and provides examples of some innovative approaches in management, including the use of realistic job previews and evaluation.
Successful Recruitment and Hiring: Assume Nothing, Take a Fresh Look (PDF - 105 KB)
Center for the Study of Social Policy
Hired for Good: Quality Human Services Through Innovative Human Resource Management, 2(2), 2004
Suggests targeted recruitment messages, highlights successful techniques for recruitment and hiring, and discusses the importance of supporting staff in the critical first few years of employment.
Toward a High Quality Child Welfare Workforce: Six Doable Steps (PDF - 414 KB)
Describes a number of promising practices in use across the country to improve the working conditions and quality of the child welfare workforce.
Toward the Development of a Research-Based Employee Selection Protocol: Implications for Child Welfare Supervision, Administration, and Professional Development
Ellett, Ellett, Westbrook, & Lerner
Professional Development: The International Journal of Continuing Social Work Education, 9(2), 2006
Describes components and procedures for the development of a new research-based child welfare Employee Selection Protocol (ESP). Implications for employee selection, supervision, and retention are discussed.
State and Local Examples
Establishing Effective Hiring Practices: A Guide for Private Child Welfare Agencies (PDF - 36 KB)
Illinois Department of Children and Family Services (2008)
Contains guidelines and policies regarding the hiring of prospective employees.
Internal Reliability of the OCFS Competency-Based Interview for Hiring Child Welfare Caseworkers (PDF - 68 KB)
Examines the reliability of the revised standardized screening process. Staff at the Child Welfare Training Institute became involved with the redesign of the screening process and advocated that the new process be standardized, be based on job analysis, use multiple job-related assessments, and focus on specific competencies.
Tomorrow's Vacancies, Today's Priority: Michigan Family Independence Agency's Centrally Coordinated Hiring Pool, Summary Report (PDF - 486 KB)
CPS Human Resource Services & Cornerstones for Kids, Human Services Workforce Initiative (2006)
Reports on innovative recruitment methods employed by Michigan's Family Independence Agency (FIA). Employing a centrally coordinated hiring pool and other methods allowed FIA to fill positions more rapidly, decrease vacancies rates, and, by some measures, improve the quality of staff hired.