Supervising the Workforce
Workforce surveys consistently rate supervision as a key factor in worker retention. Good supervisors provide workers with day-to-day direction on all aspects of their work, model best practices, consult on cases, support decision-making, provide ongoing feedback on job performance, clarify policies and procedures, and create a supportive team environment. Resources in this section focus on these important supervisory functions and their impact on the workforce.
- Clinical supervision
- Peer supervision and support and mentoring
- Improving worker performance
- Improving staff retention
- Professional development
- Supervising for organizational change
National Child Welfare Workforce Institute
Offers evidence-based leadership training and development to enhance the ability of supervisors and middle managers to initiate and support organizational transformations that lead to improved outcomes for children, families, and communities. The Leadership Academy for Supervisors provides free online training for supervisors and the Leadership Academy for Middle Managers provides five days of residential classroom training. Training in both components is followed by peer networking events. Certificates and/or CEU's are available.