Cultural Competence in the Workplace
Culturally competent child welfare systems equip workers, supervisors, and managers with the skills and tools needed to serve a diverse client group. The culturally competent organization seeks to welcome and support staff from diverse backgrounds, facilitate their professional growth, and form positive connections with diverse community groups. The result of these efforts should be increased positive connections with clients and community members, leading to improved levels of job satisfaction for staff.
How Child Welfare Workers View Their Work With Racial and Ethnic Minorities
Kriz & Skivenes
Children and Youth Services Review, 33(10), 2011
Discusses how caseworkers' perceptions may influence their decisions and affect minority disproportionality in the child protection system. The study builds on interviews conducted with child welfare workers employed in public child welfare agencies in the United States, Norway, and England.
Indicators for the Achievement of the NASW Standards for Cultural Competence in Social Work Practice
National Association of Social Workers National Committee on Racial and Ethnic Diversity (2007)
Presents standards developed by the National Association of Social Workers to ensure the implementation and realization of culturally competent practice in social work services.
Managing Diversity in Social Service Settings
University of Connecticut (2007)
Explores the challenges and the moral mandate of creating and managing a diverse workforce in the diverse social contexts of the United Kingdom and the United States.
Multiracial Recruitment in the Field of Family Therapy: An Innovative Training Program for People of Color
Kaplan & Small
Family Process, 44, 2005
Describes the creation of a training program designed to increase the number of family therapists of color in the family therapy field.
The New Miracle Workers: Overcoming Contemporary Challenges in Child Welfare Work
Provides an overview of contemporary problems for child welfare and outlines strategies for helping children and families and considerations for practice based on interviews with children, former clients, and social workers. This guidebook focuses on the importance of personal character, cultural competency, the agency environment, worker burnout, and characteristics of resilient child welfare workers.
Supervisor Cultural Responsiveness and Unresponsiveness in Cross-Cultural Supervision
Burkard, Johnson, Madson, & Pruitt
Journal of Counseling Psychology, 53(3), 2006
Details 13 supervisees' of color and 13 European-American supervisees' experiences of culturally responsive and unresponsive cross-cultural supervision, which were studied using consensual qualitative research.