Addressing the Workforce Crisis
The studies and reports in this section describe national and State efforts to address the child welfare workforce crisis from a number of perspectives, with the goal of building a stable and effective child welfare workforce. Resources include State and local examples.
Solutions for Impacting Workforce Development
Shows a video of a presentation held at the Conference for Agencies and Courts. The workshop highlights solutions to primary, systemic workforce problems from the viewpoint of those on the frontlines of child welfare workforce development. Also see Part 2 of the video.
Child Welfare Workforce Development and Workplace Enhancement Institute: Knowledge Development and Application, October 24-26, 2005
Children's Bureau, Administration for Children and Families, U.S. Department of Health and Human Services
Focused on (1) productive/action-planning strategies for recruiting and retaining a stable and skilled workforce; (2) best practices; (3) innovative solutions to common challenges; and (4) building a shared knowledge base. Includes meeting report, agenda, materials, and multimedia presentations.
Workforce Planning Portal
Cornerstone for Kids
Provides hands-on tools, resources, and strategies for human services agencies looking for solutions to workforce challenges. Cornerstone for Kids introduces "Workforce Planning" as a comprehensive model agencies can use to address these challenges.
Promising Approaches to Recruiting and Retaining Quality Child Welfare Workers [Plenary Session Panel]
Child Welfare Workforce Development and Workplace Enhancement Institute: Knowledge Development and Application
Robinson, Light, Day, Steib, Woodside, & Zlotnik (2005)
Identifies some of the factors contributing to the successful recruitment and retention of a quality child welfare workforce. View multimedia presentation and materials for each speaker.
Changes We Can Make: States Identify Strategies for Workforce Improvement
American Humane Association Children's Division
Protecting Children, 17, 2002
Focuses on the State data and provides a brief summary of county data and instructions for accessing the private sector.
Children's Workforce Strategy: A Strategy to Build a World-Class Workforce for Children and Young People (PDF - 1130 KB)
Great Britain Department for Education and Skills (2005)
Outlines a strategy for reforming the workforce for individuals working with children and young people in the United Kingdom.
Improving the Child Welfare Workforce: Lessons Learned from Class Action Litigation (PDF - 2670 KB)
Children's Rights & National Center for Youth Law (2007)
Reviews efforts to strengthen the child welfare workforce in the context of class action litigation in 12 jurisdictions across the nation.
Professional Social Workers in Child Welfare Work: Research Addressing the Recruitment and Retention Dilemma
National Association of Social Workers (2005)
Summarizes the findings of a number of studies that identify challenges to the recruitment and retention of social workers.
State and local examples
Human Resource Management Innovation in Selected Jurisdictions (PDF - 446 KB)
Center for the Study of Social Policy (2002)
Describes what seven jurisdictions in Arizona, California, North Carolina, South Carolina, Washington, and Wisconsin have done to improve staff training, allow time off for educational programs, establish effective communications policies, and adopt new hiring practices.
Innovation Out of Crisis II: Solutions to the Human Services Workforce Crisis (PDF - 259 KB)
Massachusetts Council of Human Service Providers
Policy Directions, 2002
Outlines the recommendations of the Massachusetts Council of Human Service Providers and the Pioneer Institute for attracting and keeping staff. The organizations suggest that agencies recruit personnel by emphasizing the benefits of the work and by collaborating with high schools and colleges to identify prospective students.
Workplace Supports to Improve Georgia's Child Protective Services
Barton Child Law and Policy Clinic (2002)
Identifies and discusses successful strategies for implementing the recommendations of the April 2000 Governor's Child Protective Services Task Force report and the Georgia Department of Human Resources Division of Family and Children Services plan for child welfare reform, "Safe Futures for Georgia's Children." Recommendations include supporting training for case managers and incorporating reliable methods to measure the effectiveness of initial training and professional development activities.