Collaboration for Service Delivery
Effective service delivery improvement efforts require engagement of and collaboration with multiple partners, including public and private agencies, communities, families, and other stakeholders. Resources in this section describe models for collaboration and offer information and training to improve partnerships.
Building Effective Working Relationships Across Culturally and Ethnically Diverse Communities
Hosley, Gensheimer, & Yang
Child Welfare, 2003
Describes strategies used by researchers and staff to address challenges and build successful partnerships when the Amherst H. Wilder Foundation's Social Adjustment Program for Southeast Asians implemented two collaborative, best practice, mental health, and substance abuse prevention service models in Minnesota.
Faith-Based Human Services Initiatives: Considerations for Social Work Practice and Theory
Social Work, 50(3), 2005
Highlights diversity among faith-based providers and explores ways social workers navigate the ideological and practical implications of changing service delivery policies.
Interagency Collaboration in Rural Areas (PDF - 117 KB)
National Child Welfare Resource Center for Organizational Improvement (2003)
Describes two approaches to interagency collaboration in rural areas - one among community-- based groups and the other among State and local organizations.
Key Partners in Protecting Children and Supporting Families
In Helping in Child Protective Services: A Competency-based Casework Handbook
Reviews the roles of potential partners and partnering strategies for child protection workers and families, community service providers, and the legal system to build a network of support to strengthen families and keep children safe.
A Model for Public and Private Child Welfare Partnership. Part 1, Collaboration for Change (PDF - 326 KB)
Annie E. Casey Foundation (2002)
Provides a model of how public human services agencies can work with contract agencies to provide child welfare services.
A Partnership Model for Family Service Agencies and Universities to Improve Service Utilization
Cornille, Mullis, & Mullis
Journal of Family Social Work, 7(3), 2003
Collaborative model to improve the engagement rates of reluctant families referred for counseling services.
Quality Improvement Center on Adoption: Final Evaluation Report
Quality Improvement Center on Adoption & United Methodist Family Services of Virginia (2007)
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Examines a "successful model" of adoption that involves structural changes and practice improvements designed to strengthen the effectiveness of adoption services delivery systems and to produce improved adoption outcomes for children in foster care. Includes findings.
Scale of Change: Creating and Sustaining Collaborative Child Welfare Reform Across Cities and States (PDF - 761 KB)
Center for the Study of Social Policy (2008)
Highlights the efforts made by three child welfare systems (California, Iowa, and Washington D.C.), to achieve reform through the guiding principles of strengths-based services, family-centered practice, community partnership, and parent engagement and leadership.
Sharing the Baton, Not Passing It: Collaboration Between Public and Private Child Welfare Agencies to Reunify Families
Spath, Werrbach, & Pine
Journal of Community Practice, 16(4), 2008
Presents results from a study of a partnership between two State child welfare agencies and a private child welfare agency aimed at reunifying families whose children have been removed and placed in foster care. Findings and implications of the results are discussed.