Supervising Child Welfare Services
Child welfare supervisors play a pivotal role in translating and fulfilling their agencies' missions and values. Effective supervision enhances staff performance and retention, and can lead to improved outcomes for children and families. The supervisor also plays an important role in reaching out and building relationships with the community. This section provides resources on many aspects of supervision, including clinical and administrative supervision, improving staff performance and retention through supervision, supervision and data management, supervisory development, supervision tools, and more.
- Clinical supervision
- Administrative supervision
- Improving worker performance through supervision
- Improving staff retention through supervision
- Facilitating staff development
- Supervising interdisciplinary practice
- Supervision and data management
- Supervising for organizational change
- Working with the community
- Peer supervision
- Supervisory development/self-development
- Supervision tools
Southern Regional Quality Improvement Center
University of Kentucky College of Social Work
Funded by the Children's Bureau, the Southern Regional Quality Improvement Center for Child Protection focused its 5-year program of research and demonstration projects on identifying innovations in supervisor practice that would improve outcomes for children as well as effect positive changes in worker practice, workforce turnover, and organizational culture.
Building a Model and Framework for Child Welfare Supervision (PDF - 378 KB)
National Resource Center for Family-Centered Practice and Permanency Planning & National Child Welfare Resource Center for Organizational Improvement (2009)
Serves as a road map for agency leaders as they think through ways to build and sustain effective child welfare supervision in their agencies. This report introduces seven elements of an emerging model of supervision in child welfare, presents an integrated organizational framework to empower child welfare supervisors, and incorporates supports useful to agencies in implementing the recommendations in the report.
Strengthening Child Welfare Supervision (PDF - 387 KB)
National Child Welfare Resource Center for Organizational Improvement
Child Welfare Matters, 2007
Describes key strategies child welfare agencies can use to support supervisors.
A Planning Framework for Agencies Adopting Team-based Supervision and Practice: A Starter List of Operational Principles Along With Key Indicators of Their Implementation (PDF - 85 KB)
Lawson & Claiborne
U.S. Children's Bureau (2010)
Emphasizes the important role of supervisors in a child welfare team practice model, including a comprehensive planning framework for quality.
Best Practice Standards in Social Work Supervision (PDF - 209 KB)
National Association of Social Workers & Association of Social Work Boards (2013)
Provides standards that promotes uniformity and helps to ensure that all social workers are equipped with the necessary skills to deliver competent and ethical services to their clients.
|Supervising Child Protective Services Caseworkers|
|Author(s):||Office on Child Abuse and Neglect, Caliber Associates.
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|Year Published:||2004 - 110 pages|
|This manual provides the foundation for effective supervisory practice in child protective services (CPS). It describes the roles and responsibilities of the CPS supervisor, and it provides practice oriented advice on how to carry out supervisory responsibilities effectively. Best practices and critical issues in supervisory practice are underscored throughout. Topics include: The nature of CPS supervision; Making the transition from caseworker to supervisor; Building the foundation for effective unit performance; Building staff capacity and achieving excellence in performance; Supervisory feedback and performance recognition; Results-oriented management; Clinical supervision; Recruitment and retention; Managing from the middle; and Taking care of oneself and ...|