Clinical supervision focuses on the work that caseworkers do with children and families. Good clinical supervision is critical to building worker competencies, including reinforcing positive social work ethics and values, encouraging self-reflection and critical thinking skills, building upon training to enhance performance, and supporting the worker through casework decision-making and crises. The following resources provide examples of efforts to better understand and enhance the clinical role of supervisors.
Southern Region Quality Improvement Center (SR QIC)
University of Kentucky College of Social Work
The responsibility of the SR QIC is the promotion of rigorous research into important questions regarding child protective services practice and impact on service and client outcomes. Each project is summarized on this website, and appropriate contact information is provided.
National Child Welfare Resource Center for Organizational Improvement (2007)
This teleconference features the work of the Southern Regional Quality Improvement Center, and what has been learned about clinical supervision methods that have a positive impact on worker retention, case practice, and child and family outcomes.
|Supervising Child Protective Services Caseworkers|
|Author(s):||Office on Child Abuse and Neglect, Caliber Associates.
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|Year Published:||2004 - 110 pages|
|This manual provides the foundation for effective supervisory practice in child protective services (CPS). It describes the roles and responsibilities of the CPS supervisor, and it provides practice oriented advice on how to carry out supervisory responsibilities effectively. Best practices and critical issues in supervisory practice are underscored throughout. Topics include: The nature of CPS supervision; Making the transition from caseworker to supervisor; Building the foundation for effective unit performance; Building staff capacity and achieving excellence in performance; Supervisory feedback and performance recognition; Results-oriented management; Clinical supervision; Recruitment and retention; Managing from the middle; and Taking care of oneself and ...|
Program Summary: Testing the Impact of Structured Clinical Supervision in Frontline Public Child Welfare on Organizational, Worker Practice and Case Outcomes (PDF - 89 KB)
University of Kentucky College of Social Work (2005)
Summarizes the work of the Southern Regional Quality Improvement Center for Child Protection (SR QIC) (which consists of Alabama, Arkansas, Georgia, Kentucky, Louisiana, Mississippi, Missouri, South Carolina, Tennessee, and West Virginia) in which an overarching vision has been established for the network of child welfare agencies, university social work programs, and community organizations that face challenges in public child welfare.
A Clinical Consultation Model for Child Welfare Supervisors
Strand & Badger
Child Welfare, 86(1), 2007
Discusses a program conducted by faculty from six schools of social work with about 150 child welfare supervisors over a 2-year period. The paper describes the consultation model, development of curriculum, project implementation, and results of the initial assessment.
Clinical Supervision in Child Welfare: Themes From Findings of a Multisite Study
Professional Development: The International Journal of Continuing Social Work Education, 9(2), 2006
Summarizes the themes from findings of a multisite study conducted in four States' child welfare agencies to test the impact of the implementation of clinical casework supervision.
Essentials of Clinical Supervision
Provides step-by-step guidelines for effective supervision planning, goal setting, and evaluation, along with tips for giving constructive feedback and applying coaching strategies to motivate supervisees.
Promoting Structured Clinical Casework Supervision in Public Child Welfare: Curriculum Outlines and Selected Materials
Southern Regional Quality Improvement Center for Child Protection (2006)
View Abstract and Document
Provides outlines of the educational processes that projects in four States (Arkansas, Mississippi, Missouri, and Tennessee) implemented to develop knowledge and skills in supervisors needed to promote a structured clinical casework supervision approach. Training materials, learning modules, materials for online tutorials, and supervisory tools developed by the projects are included.
The Role of Supervisors in Developing Clinical Decision-Making Skills in Child Protective Services
Jones, Washington, & Steppe
Journal of Evidence-Based Social Work, 4(3/4), 2007
Examines the applicability of clinical decision-making as a tool for effective skills building in child protective services supervision.
Staff Recruitment, Retention, and Training Strategies for Community Human Services Organizations
Research and Training Center on Community Living, Institute on Community Integration, University of Minnesota (2005)
Serves as a guide for supervisors and managers in community-based social service agencies on strategies for achieving a quality workforce.
Structured Clinical Casework Supervision Projects: Final Report
Southern Regional Quality Improvement Center (SR QIC) for Child Protection (2007)
View Abstract and Document
Describes and presents the outcomes of four projects designed to improve clinical supervision in child welfare agencies. The projects were required to establish partnerships among the public child welfare agency, university, and community; those partnerships planned, implemented, and evaluated techniques for enhancing clinical casework supervision in the public child welfare agencies.
Supervising the Safety Intervention Process: Part I
Action for Child Protection (2004)
Explores the role of child welfare supervisors in the safety intervention process at intake and the initial contact with the family. It also explains supervisory responsibility for worker preparation for the initial contact with the family, as well as preparation for intervention.
Supervising the Safety Intervention Process: Part II
Action for Child Protection (2004)
Explores the role of child welfare supervisors in the safety intervention process during and at the completion of the initial safety assessment.