Report Abuse or Neglect
To report child abuse or neglect, please contact Child Help USA at 1.800.4 A Child (1.800.422.4453) or see our list of State child abuse and neglect reporting numbers.
Questions
Please note: Child Welfare Information Gateway does not have the authority to intervene in personal matters. Please see our resources on finding help with a personal situation.
Email Us
Our information support specialists or librarian will review your question and provide a response via email within 2 business days.
- For questions regarding our services, website, or website content, contact info@childwelfare.gov.
- For help with our library or journal articles, contact library@childwelfare.gov.
Call Us
To speak to an information support specialist, please contact us at 1.800.394.3366 between 9:30 a.m. and 5:30 p.m. (ET).
Live Chat/Live Online Support
Use Live Chat, an instant messaging service, to contact an information support specialist between 10 a.m. and 5 p.m. (ET). We recommend turning off your pop-up blocker to maximize this service.
Child Welfare Information Gateway
Children's Bureau/ACYF
330 C Street S.W.
Washington, DC 20201