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Building Resilience in Child Protection Social Workers (Workshop 144)
Indirect exposure to traumatic effects of incidents of abuse and abandonment can have negative consequences for Child Protection Service (CPS) workers, resulting in secondary trauma or vicarious trauma effects. This workshop presents a model that utilizes psychological trauma theory to help CPS providers to identify and manage work-related trauma effects. Resilience theories provide a basis to assist social workers, supervisors, and administrators in addressing these trauma effects and thus enable workers to maintain an optimal level of effective and committed job performance. The session includes a report of the results of a study of 300 CPS workers, which underscores factors that cause workplace trauma or build resilience.
Mark Horwitz, M.S.W., Ph.D., J.D.
University of Massachusetts
North Hampton, MA
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