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Supervising the Workforce

Workforce surveys consistently rate supervision as a key factor in worker retention. Good supervisors provide workers with day-to-day direction on all aspects of their work, model best practices, consult on cases, support decision-making, provide ongoing feedback on job performance, clarify policies and procedures, and create a supportive team environment. Resources in this section focus on these important supervisory functions and their impact on the workforce.

• Clinical supervision
• Peer supervision and support and mentoring
• Improving worker performance
• Professional development

	Selected Resources Leadership Academy for Middle Managers and Supervisors National Child Welfare Workforce Institute Offers evidence-based leadership training and development to enhance the ability of supervisors and middle managers to initiate and support organizational transformations that lead to improved outcomes for children, families, and communities.

	Related Information Gateway Topics Systemwide: Training - Assessing workforce training needs Systemwide: Training - Training for supervisors

Updated on August 19, 2009