Organizational Change

Increasingly, States and local jurisdictions are challenged to improve outcomes for the children and families they serve. Many jurisdictions have initiated change efforts to strengthen their capacity to provide targeted and effective services. The following resources describe such efforts as change management and the role of supervisors in organizational change, including State and local examples.

• Managing for change

An Agenda for Action: Outcome Management for Nonprofit Organizations (PDF - 192 KB)
Harty & Lampkin (Eds.) (2000)
Summarizes discussions from a symposium on outcome measurement to help nonprofits more effectively measure outcomes and use the resulting data to improve services.

Building Solutions in Child Protective Services
Berg & Kelly (2000)
View Abstract
Offers practical guidelines for implementing a solution-focused, strengths-based approach to child protective services.

Community Partnerships Offer a Means for Changing Frontline Child Welfare Practice (PDF - 390 KB)
Anderson (Ed.)
SafeKeeping, Spring 2005
Highlights what is needed for child welfare agencies to move a community partnership vision from theory to practice.

Reversing the Approach to Planning Continuous Quality Improvement
Brown
CWLA Managed Care Institute Update, 2(4), 2001
View Abstract
Examines continuous quality improvement efforts to provide information about the effectiveness of child welfare services.

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State and local examples

All It Takes Is Leadership
Mesa County Department of Human Services
Child Welfare, 84, 2005
View Abstract
Describes how the public child welfare system reached out to private sector partners in a large, rural county in western Colorado as part of a reform effort.

Best Practices
Illinois Department of Children and Family Services (2005)
Describes the Best Practice Project, a multiyear, intensive effort to develop a practice model in Illinois emphasizing child safety, permanency, and well-being from intake to case closure.

The Evolution of Children's Services in Tennessee
Blassingame
Children's Voice, 11(6), 2002
Describes how six agencies were joined to create the Tennessee Department of Children Services.

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	Related Information Gateway Topics Systemwide: Systems of care Systemwide: Service Improvement/systems reform: Interagency collaborations

Updated on March 19, 2010