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Quality Improvement in Managed Care

Resources and information about quality improvement in a managed care environment, including State and local examples.

Financing and Outcomes Accountability in Child Welfare: An Assessment of the State of the Field (PDF - 126 KB)
Bruner (2000)
Explores the current status of information management based on outcomes and accountability in managed health-care and child welfare systems, including selecting providers and monitoring their performance.

Outcome Assessment: Suggestions for Agency Practice
Mordock
Child Welfare, 79(6), 2000
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Provides an introduction to outcome research in the context of managed care and emphasizes the need for client value-based judgments regarding the effectiveness of interventions.

Performance-Based Contracting for Human Services: Does It Work?
Martin
Administration in Social Work, 29(1), 2005
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Examines performance-based contracting activities of selected State human services agencies, approaches , and results.

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State and local examples

Performance Evaluation in NYC's Foster Care System
New York City Administration for Children's Services (2000)
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Examines two strategies for monitoring the performance of contract agencies as a part of New York City's child welfare system reform plan.

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	Related Information Gateway Topics Systemwide: Privatization

Updated on December 7, 2007