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Home > Systemwide > Service Improvement/Systems Reform > Quality Improvement > Quality Improvement in Child Welfare > Quality Improvement in Child Welfare: State and Local Examples
Quality Improvement in Child Welfare: State and Local Examples
State and local examples of quality improvement efforts in child welfare agencies.
Administrative and Standardized Assessment Data to Measure Safety, Permanency, and Well-Being: Experience in Philadelphia
Randall, Kutzler, & Halnon
Protecting Children, 18(3), 2004
View Abstract
Discusses the move toward on an outcomes-based system by the Philadelphia Department of Human Services, Children and Youth Division.
Child Welfare Performance Ratings: One State's Approach
Usher, Locklin, Wildfire, & Harris
Administration in Social Work, 25(1), 2001
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Describes a performance measurement system in North Carolina that focuses on a narrow range of reliable indicators describing children's experience in the child welfare system.
Continuous Quality Improvement: Integrating Client Outcome Data Into Ongoing Service Design and Delivery Using SACWIS and Other Data
Tindall & Metz
Protecting Children, 18(3), 2004
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Discusses using client-centered data as a basis for continuous quality improvement and profiles Arkansas's Children's Reporting and Information System.
Implementing Program Improvement Plans (PDF - 108 KB)
National Child Welfare Resource Center for Organizational Improvement (2004) Highlights experiences of Vermont and Oklahoma in implementing and monitoring their Program Improvement Plans.
Improving Public Child Welfare Agency Performance in the Context of the Federal Child and Family Services Reviews
Orlebeke, Wulczyn, & Mitchell-Herzfeld (2005)
View Abstract
Describes a pilot approach used by the New York State Office for Children and Family Services to build a set of outcomes, corresponding measures, and monitoring reports for local child welfare agencies.
Indiana Division of Family and Children Customer Satisfaction Study: Final Report (PDF - 1415 KB)
Barton, Folaron, & Busch (2003)
Findings from a study of the perceptions of various constituents about services provided by the central Division of Family and Children State office.
Ohio Caseload Analysis Initiative
Ohio Department of Jobs and Family Services, Public Children's Services Association of Ohio, & The National Network for Child Safety
An initiative to develop, implement, and document a best-practice approach to child protection, including outcome measurement and continuous improvement.
Outcomes and Indicators
New York City Administration for Children's Services
A statistical picture of the child welfare system in New York City and quality improvement tools.
Standards of Professional Practice for Serving Children and Families: A Model of Practice (PDF - 1260 KB)
Tennessee Department of Children's Services (2003)
Offers standards of practice for developing a system of care for children and families that addresses three central themes: constructive organizational culture, structures and mechanisms for seamless service provision, and family-centered casework and case planning.
Strengthening Service Plan Reviews: A Practice Paper (MS Word - 157 KB)
New York State Office of Children and Family Services (2004)
Examines New York's Service Plan Review process, including its implementation and recommendations for improvement.
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