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Home > Systemwide > Service Improvement/Systems Reform > Quality Improvement > Quality Improvement in Child Welfare
Quality Improvement in Child Welfare
Resources and information about quality improvement efforts in child welfare agencies.
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National Child Welfare Resource Center for Organizational Improvement
Offers technical assistance, training, teleconferences, and publications to assist States and Tribes with the Child and Family Services Reviews, including strategic planning, quality improvement, evaluating outcomes, facilitating stakeholder involvement, and improving training and workforce development.
National Quality Improvement Center on the Privatization of Child Welfare Services
Children's Bureau, University of Kentucky College of Social Work, & Planning and Learning Technologies (Pal-Tech)
Provides information on the goals of the Quality Improvement Center (QIC), and the needs assessment that will be undertaken by the QIC to identify the current state of child welfare and privatization.
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The Breakthrough Series Collaborative
Casey Family Programs Adapts methodology for quality improvement from the health-care field and applies it to selected issues in child welfare.
Congressional Child Welfare Summit: Looking for the Future: Summit Background Paper #2: Accountability and Oversight in State Child Welfare Services (MS Word - 82 KB)
Center for the Study of Social Policy & Center for Community Partnerships in Child Welfare (2002)
Examines various aspects of the accountability of State and local agencies, including outcome goals and indicators; responsibilities to the Federal Government, courts, consumers, and the public; and sanctions for noncompliance.
Effective Strategies for Leaders: Interviews With Departing Directors (PDF - 93 KB)
National Child Welfare Resource Center for Organizational Improvement
Managing Care for Children and Families, 5(1), 2003
Summarizes interviews with departing directors of child welfare services, focusing on what they set out to accomplish and the tools and strategies they used to improve programs.
A Framework for Quality Assurance in Child Welfare (PDF - 212 KB)
National Child Welfare Resource Center for Organizational Improvement (2002)
Outlines a framework for implementing quality assurance programs for child welfare services based on Federal requirements, national standards, and child welfare research.
The National Study of Outcome Measurement
Johnson & Wells (2000)
Compares the outcome measures identified by States with the measures recommended by the Casey Family Outcomes and Decision Making Project and those required by the Adoption and Safe Families Act.
PM3: A Performance Measurement, Monitoring, and Management System for Child Welfare Organizations
Flynn, Lemay, Ghazal, & Hébert (2003)
In Child Welfare: Connecting Research, Policy, and Practice
View Abstract
Describes a system promoting high quality performance in child welfare organizations through the use of measurement, monitoring, and management.
Quality Service Reviews: A Tool for Supervision (PDF - 300 KB)
Anderson
Safekeeping, 7(1), 2003
Describes the Quality Service Review, a self-evaluation tool that can help child welfare and social services agencies assess the effectiveness of their practices and interventions provided.
Reversing the Approach to Planning Continuous Quality Improvement
Brown
CWLA Managed Care Institute Update, 2(4), 2001
View Abstract
Examines continuous quality improvement efforts to provide information about the effectiveness of child welfare services.
The Safety Intervention System Review (PDF - 93 KB)
ACTION for Child Protection (2007)
Reviews the procedures for conducting a safety intervention system review to examine and understand the quality and effectiveness of a safety intervention system in child protective services agencies.
Southern Region Quality Improvement Center
University of Kentucky College of Social Work
One of four Quality Improvement Centers (QIC) for Child Protection funded by the Children’s Bureau. A significant responsibility of the Southern Region QIC is the promotion of research into important questions regarding child protective services practice and impact on service and client outcomes.
Using Continuous Quality Improvement to Improve Child Welfare Practice: A Framework for Implementation (PDF - 345 KB)
National Child Welfare Resource Center for Organizational Improvement & Casey Family Programs (2005)
How public and private child welfare agencies can develop and implement sustainable continuous quality improvement systems and processes to improve child welfare practice.
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