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Collaboration for Service Delivery
Resources and information, including training programs, about collaboration between public and private agencies, communities, and families to improve service delivery.
Case and Community Collaboration Skills Training for Caseworkers.
Center for Development of Human Services, Buffalo State College (2000)
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Reports on a demonstration project that created three different competency-based, interactive training programs to instruct CPS workers in strategies for collaborating with community service providers.
CATS: A Real-World Laboratory
Ryan
Policy and Practice, 59(3), 2001
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Describes a collaborative effort to provide comprehensive psychiatric screening and offer recommendations to inform case plan development.
Coalition Building for a Community Healthy Marriage Initiative
The Lewin Group (2003)
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Explains how to form coalitions to support community healthy marriage initiatives to strengthen marriages and improve child well being.
Collaborative Partnerships: Key to Success in Child Welfare. Collaboration Skills Training for Caseworkers
Center for Development of Human Services, Buffalo State College (2000)
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Describes a five-module training program for caseworkers to improve collaborations with family members and service delivery systems.
Effective Partnership Models Between State Agencies, the University, and Community Service Providers.
Lawson & Wiesen (2000)
In Proceedings of the 1999 Child Welfare Training Symposium: Changing Paradigms of Child Welfare Practice: Responding to Opportunities and Challenges
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Describes five models of partnerships formed by child welfare agencies to improve quality of services.
Faith-Based Human Services Initiatives: Considerations for Social Work Practice and Theory
Tangenberg
Social Work, 50(3), 2005
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Highlights diversity among faith-based providers and explores ways social workers navigate the ideological and practical implications of changing service delivery policies.
Interagency Collaboration in Rural Areas (PDF - 117 KB)
National Child Welfare Resource Center for Organizational Improvement (2003)
Describes two approaches to interagency collaboration in rural areas - one among community-- based groups and the other among State and local organizations.
Key Partners in Protecting Children and Supporting Families
Comstock (2004)
In Helping in Child Protective Services: A Competency-based Casework Handbook
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Reviews the roles of potential partners and partnering strategies for child protection workers and families, community service providers, and the legal system to build a network of support to strengthen families and keep children safe.
A Model for Public and Private Child Welfare Partnership. Part 1, Collaboration for Change (PDF - 326 KB)
Annie E. Casey Foundation (2002)
Provides a model of how public human services agencies can work with contract agencies to provide child welfare services.
New Century Child Welfare Training: Final Project Report
Social Research Institute, University of Utah (2000)
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Curricula developed by design teams in Nevada, New Mexico, Colorado, and Utah to enhance interagency collaboration and increase knowledge about barriers to economic self sufficiency and family well-being. Each design team established a service delivery model and training program to support that model.
A Partnership Model for Family Service Agencies and Universities to Improve Service Utilization
Cornille, Mullis, & Mullis
Journal of Family Social Work, 7(3), 2003
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Collaborative model to improve the engagement rates of reluctant families referred for counseling services.
Samuel's Story: Creating a Community Safety Net for Families
Nelson & Cooke (2001)
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Case study demonstrating the impact of organizational culture on service delivery and the importance of collaboration among stakeholder groups.
Scale of Change: Creating and Sustaining Collaborative Child Welfare Reform Across Cities and States (PDF - 761 KB)
Center for the Study of Social Policy (2008)
Highlights the efforts made by three child welfare systems (California, Iowa, and Washington D.C.), to achieve reform through the guiding principles of strengths-based services, family-centered practice, community partnership, and parent engagement and leadership.
What Hurts and What Helps: Listening to Families to Build 21st Century Child Welfare Reforms
Briar-Lawson & Wiesen (2001)
In Innovative Practices With Vulnerable Children and Families
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Recommendations for reforming child welfare based on input from families, with a focus on key collaborations among agencies and service providers.
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