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Home > Supervising Child Protective Services Caseworkers > Supervising Child Protective Services Caseworkers: Endnotes
Supervising Child Protective Services Caseworkers
User Manual Series (2004)
Endnotes 1 Gabarro, J. J., & Kotter, J. K. (1993). Managing your boss. Harvard Business Review, 1(5), 150-157. back 2 Rand, T., Mahoney, J., & Mahoney, C. (1990). Management effectiveness analysis technical considerations. Portland, ME: Management Research Group. back 3 Morton, T., & DePanfilis, D. (1987). Supervisory effectiveness training. Duluth, GA: Child Welfare Institute. back 4 Pfeiffer, J. W., & Jones, J. R. (1980). Structured experience kit. San Diego, CA: University Associates, Inc. back 5 Block, P. (1990). The empowered manager. San Francisco, CA: Jossey-Bass. back 6 Salus, M. (1996). Mastering the art of child welfare supervision. Englewood, CO: American Humane Association. back 7 Imundo, L. (1990). The effective supervisor's handbook (p. 36). New York, NY: AMACOM Press. back 8 American Humane Association. (1997). Worker safety for human services organizations. Englewood, CO: Author. back 9 Newhill, C. (1992). Assessing danger to others in clinical social work practice. Social Service Review, 66(1), 64-84. back 10 American Humane Association. (1997). back 11 Griffin, W. V., Montsinger, J. L., & Carter, N. A. (1995). Resource guide on personal safety for administrators and other personnel. Durham, NC: Brendan Associates and ILR., Inc. back 12 National Association of Public Child Welfare Administrators. (1999). Guidelines for a model system of protective services for abused and neglected children and their families. Washington, DC: American Public Human Services Association. back 13 Mahon, R. T. (2003). Child maltreatment in the media: Past, present and beyond. Manuscript submitted for publication; Fisher, D. (1992). Child abuse and the media: Twelve tips for dealing with the press. APSAC Advisor 5(1), 5-6; Jones, C. (1991). Your reflexes, conventional wisdom, and good legal advice can't be trusted when you play the media game. In M. Sprague & R. M. Horowitz, (Eds.), Liability in child welfare and protection work: Risk management strategies (pp. 13-120). Washington, DC: American Bar Association; Longino, M. (1990). Crisis communications for CASAGAL programs: How to manage your media crisis - and not let it manage you. Seattle, WA: National Court Appointed Special Advocate Association. back 14 Harris, N. (2000). What can I do to cope with the death or serious injury of a child from my caseload? In H. Dubowitz & D. DePanfilis (Eds.), Handbook for child protection practice (pp. 589-593). Thousand Oaks, CA: Sage. back 15 Salus, M. (1996). back 16 Ballew, J. R., Salus, J. R., & Winett, S. (1981). Supervising child protective workers. Washington, DC: U.S. Department of Health and Human Services, National Center on Child Abuse and Neglect. back 17 Crosson-Tower, C. (2002). The social worker and the system. In Understanding child abuse and neglect (5th ed.). (p. 357). Boston, MA: Allyn and Bacon. back 18 Salus, M. (1996). back 19 Salus, M. (1996). back 20 National Child Welfare Resource Center for Family-Centered Practice. (2002). Children, families, and workers: Facing trauma in child welfare. In Best practice, next practice: Trauma and child welfare (p. 14). Washington, DC: U.S. Department of Health and Human Services, Children's Bureau. back 21 Gregoire, T. K., Propp, J., & Poertner, J. (1998). The supervisor's role in the transfer of training. Administration in Social Work, 22(1), 1-18; Curry, D., Caplan, P., & Knuppel, J. (1994). Transfer of Training and Adult Learning (TOTAL). Journal of Continuing Social Work Education, 6(1), 8-14. back 22 Brannon, D. (1985). Adult learning principles and methods for enhancing the training role of supervisors. The Clinical Supervisor, 3(2), 27-42. back 23 Brannon, D. (1985) back. 24 Brannon, D. (1985). back 25 Brannon, D. (1985). back 26 Whitmore, J. (1996). Coaching for performance. London: Nicholas Brealey. back 27 Salus, M. (2000). Coaching for performance. Hartford, CT: Department of Children and Families. back 28 Alred, G., Garvey, B., & Smith, R. (2000). The mentoring pocketbook. Sterling, VA: Management Pocketbooks, Ltd. and Stylus. back 29 Fournies, F. (1978). Coaching for improved work performance. Philadelphia, PA: Liberty Press. back 30 Fournies, F. (1978). back 31 Block, P. (1981). Flawless consulting. San Diego, CA: University Associates. back 32 Block, P. (1981). back 33 Morton, T., & DePanfilis, D. (1987). back 34 Morton, T., & DePanfilis, D. (1987). back 35 Nelson, B. (1994). 1001 Ways to reward employees (pp. 3-18). New York, NY: Workman. back 36 Nelson, B. (1994). back 37 Nelson, B. (1994). back 38 Institute for Child and Family Policy. (2000). Using information management to support the goals of safety, permanence and well being. Trainer's guide. Portland, ME: University of Southern Maine, Edmund S. Muskie School of Public Service. back 39 Salus, M. (2002). Achieving excellence in performance. Akron, OH: Summit County Children's Services. back 40 Salus, M. (2002). back 41 Salus, M. (2002). back 42 Salus, M. (1996). back 43 Institute for Child and Family Policy. (2000). back 44 Salus, M. (1998). Case consultation and supervision. Denver, CO: University of Denver, School of Social Work. back 45 Haynes, R., Corey, G., & Moulton, P. (2002). Clinical supervision in the helping professions: A practical guide. (pp. 54-80). Pacific Grove, CA: Brooks/Cole. back 46 Haynes, R., et al. (2002). back 47 Kadushin, A. (1976). Supervision in social work. New York, NY: Columbia University Press. back 48 Kadushin, A. (1976). back 49 Itzhaky, H., & Ribner, D. (1998). Resistance as a phenomenon in clinical and student social work supervision. Australian Social Work, 51(3), 25-29. back 50 Senge, P. (1990). The fifth discipline: The art and practice of the learning organization. New York, NY: Currency Doubleday. back 51 Haynes, R., et al. (2002); Corey, G. (2001). 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Social Work, 39(1), 75-80. back 56 U.S. General Accounting Office. (2003). Child Welfare: HHS could play a greater role in helping child welfare agencies recruit and retain staff (p. 5). [On-line]. Available: www.gao.gov/new.items/d03357.pdf. back 57 Pecora, P. J., et al. (1992). back 58 Gunderson, D., & Osborne, S. (2001, Winter). Addressing the crisis in child welfare social worker turnover. North Carolina Journal for Families and Children, 2-6. back 59 U.S. General Accounting Office. (2003). back 60 Alwon, F., & Reitz, A. (2000). The workforce crisis in child welfare: A brief issue. Washington, DC: Child Welfare League of America; Cyphers, G. (2000). Overview of child welfare workforce survey. Washington, DC: American Public Human Services Association. back 61 Alwon, F., & Reitz, A. (2000). back 62 Zlotnik, J. (2001). Enhancing child welfare service delivery: Promoting agency-social work education partnerships. Policy & Practice, 59(1), 24-27. back 63 Albers, E., Reilly, T., & Rittner, B. (1993). Children in foster care: Possible factors affecting permanency planning. Child and Adolescent Social Work Journal, 10(4), 329-341; Dhooper, S. S., Royse, D. D., & Wolfe, L. C. (1990). Does social work education make a difference? Social Work, 35(1), 57-61. back 64 American Public Human Services Association. (2001); U.S. General Accounting Office. (2003). back 65 Figley, C. (1995a). Compassion fatigue as secondary stress disorder: An overview. In C. Figley (Ed.), Compassion fatigue: Coping with secondary traumatic stress disorder in those who treat the traumatized (pp. 1-20). New York, NY: Brunner/Mazel. back 66 Figley, C. (1995b). Compassion fatigue: Toward a new understanding of the costs of caring. In B. H. Stamm (Ed.), Secondary traumatic stress: Self-care issues for clinicians, researchers, and educators (p. 10). Lutherville, MD: Sidran Press. back 67 Figley, C. (1995a). back 68 Cornille, T. A., & Meyers, T. W. (1999). Secondary trauma stress among child protective services workers: Prevalence, severity and predictive factors. Traumatology, 5(1), 1-13. back 69 Dane, B. (2000). Child welfare workers: An innovative approach for interacting with secondary trauma. Journal of Social Work Education, 36(1), 27-38. back 70 Dyregrov, A. (1989). Caring for helpers in disaster situations: Psychological debriefing. Disaster Management, 2, 25-30; Mitchell, J. (1983). When disaster strikes…The critical incident stress debriefing process. Journal of Emergency Medical Services, 8(1), 36-39; Friedman, R. (2002, Winter). The importance of helping the helper. Best Practice/Next Practice, 16-21; Horwitz, M. (1998). Social worker trauma: Building resilience in child protection social workers. Smith College Studies in Social Work, 68(3), 363-377. back 71 Azar, S. T. (2000). Preventing burnout in professional and paraprofessionals who work with child abuse and neglect cases: A cognitive behavioral approach to supervision. Journal of Clinical Psychology, 56(5), 643-663. back 72 U.S. General Accounting Office. (2003). (pp. 3-4). back 73 Child Abuse and Prevention Act (1996), 42 U.S.C. 5106a, Sec.114 (7). back 74 Berns, D., Drake, B., & Malone, L. (n.d.). Understanding diversity in the workplace. Colorado Springs, CO: El Paso County, Colorado Department of Human Services; Gunderson, D., & Osborne, S. (2001). back 75 Austin, M. (1988). Managing up: Relationship building between middle management and top management. Administration in Social Work, 12(4), 29-46. back 76 Salus, M. (1996). back 77 Gabarro, J. J., & Kotter, J. K. (1993). back 78 Gabarro, J. J., & Kotter, J. K. (1993). back 79 Stettner, M. (2000). Skills for new managers. New York: McGraw-Hill; Chapman, E., & Goodwin, C. (1999). Supervisor's survival kit: Your first step into management (8th ed.). (pp. 197-203). Upper Saddle River, NJ: Prentice Hall. back
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