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Home > Working with the Courts in Child Protection > Chapter 9: Court Improvement and Best Practices
Working with the Courts in Child Protection
User Manual Series (2006)
Chapter 9 An integrated and comprehensive approach to the complex problems of families involved with child protective services (CPS) and the courts is critical to achieving safety and permanency for children. Evolving Federal child welfare legislation has prompted CPS and the courts to implement innovative policy and programmatic changes. Thus, the pioneering efforts of court and child advocates have created a variety of inventive practices focused on accomplishing positive outcomes for families. This chapter provides an overview of the Child and Family Services Reviews (CFSRs) and the courts and information about best practices and model court programs existing throughout the country. It also provides information about the importance of judicial leadership in improving court practice. Child and Family Services Reviews and the Courts The Federal CFSR process is a results-oriented, comprehensive monitoring and review system designed to assist States in improving safety, permanency, and well-being outcomes for children and families who come into contact with the nation's public child welfare systems.70 Fiscal sanctions may result from failure to meet the measures of the CFSRs, but it is the State's desire to improve practice and outcomes for the nation's most vulnerable children that has motivated States to work on comprehensive Program Improvement Plans (PIP) to correct the weaknesses and gaps identified in the CFSR.71 Although CPS and related child welfare agencies are the primary focus of the CFSR and PIP, there is a clear need for collaboration with the courts for the following reasons:
The CSFRs evaluate CPS performance based partly on how well it works with the courts and other agencies to achieve child welfare outcomes, such as the time in care until adoption or reunification. CPS collaboration with the courts also may help overcome or mitigate court-related barriers to achieving CFSR outcomes. For instance, courts may provide CPS with strategies to work with Federal and State confidentiality requirements in order to obtain complete information about an abused child's family, which may result in an improved safety outcome for the child.73 The roles of CPS and the courts and their methods for achieving these mutual goals are most efficient and productive when a uniform, long-range plan and a cooperative relationship are established.74 Additionally, each State's Court Improvement Program (CIP) (discussed later in the chapter) is expected to help achieve PIP goals.75 The juvenile and family courts cannot effectively perform their child welfare responsibilities in isolation; CPS participation is an essential part of court reform. Specific improvements, such as strengthening case management and information systems for recording a child's court and placement history, require collaboration.76 Using the CFSRs as a catalyst, CPS can either initiate or improve upon an already existing collaborative relationship with the State juvenile and family courts in several ways, including:
Once CPS and the courts begin working together, they can tackle systemic problems affecting child safety, well-being, and permanency more efficiently. The agency can suggest improvements that may help courts make better decisions for children, such as:
These changes could help eliminate barriers the courts face, such as insufficient information, the length of time needed to resolve permanency issues, slow progress in cases, and obstacles to timely termination of parental rights. Their implementation can aid both the courts and the agencies in achieving better outcomes for children and families.79 For more on how and why agencies should work with the courts, see Appendix E, Legal and Judicial Issues Suggested by the Child and Family Services Review Performance Indicators.
Best Practices Legislative changes and CPS and judicial efforts are actualized through the daily practices of court personnel and CPS caseworkers. These practices need to incorporate proven methods that are responsive to the individual and multiple needs of families who are linked to different and complex systems. Many judges and others in the courts recognize the importance of collaborating with other systems to implement creative approaches that best serve families. The following are initiatives and legislation designed to promote the use of best practices in this area. The State CIP The State CIP provides grants to State courts "'to conduct assessments of their foster care and adoption laws and judicial processes and to develop and implement a plan for system improvement."85 The CIP was first authorized as part of the Omnibus Budget Reconciliation Act of 1993 (P.L. 103-66, sections 13711-13712) and was first reauthorized by ASFA (P.L. 105-89) of 1997 without substantial programmatic changes. The CIP is a Federal grant program designed to improve the quality of court proceedings in handling child abuse and neglect cases. Federal funding goes to the highest court of each State, which administers the funds and directs the project. Each State has wide discretion on how to use CIP funds, but they must be used to improve the litigation process for abused and neglected children. The program was reauthorized again in 2002 by the Promoting Safe and Stable Families Amendments of 2001 (P.L. 107-133). This reauthorization expanded the program's scope to include the implementation of a PIP, as necessary, in response to findings identified in a CFSR. Through CIP, all State court systems are required to participate in the implementation of a CFSR PIP when a State court system is involved.86
The Model Courts Project The Permanency Planning for Children Department (PPCD) of NCJFCJ established the Child Victims Act Model Court Project in 1992 with funding from the Office of Juvenile Justice and Delinquency Prevention.88 There are 25 model courts across the country, including those in New York, Los Angeles, and Chicago, as well as smaller communities such as Zuni, New Mexico, the site of a Tribal court. These courts and their community partners, including CPS, work with PPCD and each other to improve court practice in child abuse and neglect cases. They identify barriers to permanency and other successful outcomes for children in their court and social services systems and develop and implement strategies for overcoming those barriers. Annual status reports outlining the goals and accomplishments of each of these communities are available from PPCD at http://www.ncjfcj.org/content/view/81/145/ and are an excellent starting point for identifying successful resolutions of problems encountered by judges and CPS personnel. The Strengthening Abuse and Neglect Courts Act In FY 2001, Congress enacted the Strengthening Abuse and Neglect Courts Act (SANCA) (P.L. 106-314) and funded it for the first time in FY 2002. The purpose of SANCA is to award grants to State and local courts to enable them to develop and to implement automated data collection and case-tracking systems so that they can eventually use such systems to evaluate court performance. To date, grants have been made to six States (Colorado, Florida, Georgia, Idaho, New Jersey, and Oregon) to pilot the implementation of suggested performance measures developed by the American Bar Association, NCJFCJ, and the National Center for State Courts. (See http://www.ncsconline.org/WC/Publications/KIS_FamJusSANCAProject.pdf (PDF - 376 KB) for an overview.) The Act makes financial resources available to qualifying courts "'for the purpose of developing, implementing and maintaining automated information systems that enable the nation's abuse and neglect courts to effectively and efficiently meet the intended goals of the Adoption and Safe Families Act." Courts that apply must have "'a demonstrated history of collaborative planning and court improvement'" and "must have full support from [their] collaborative partners," including CPS.91
The Toolkit Project In FY 2003, the Children's Bureau funded a project to help courts develop a viable approach to engaging in continuous quality improvement with regard to the handling of dependency cases. The American Bar Association, the National Center for State Courts, and the NCJFCJ are working together to help courts improve their performance by addressing the two most critical and challenging areas of court reform: court performance measurement and judicial workload. Utilizing a guide and toolkit recently developed by these organizations under a grant from the David and Lucile Packard Foundation, the groups are providing targeted technical assistance to help six project courts achieve increased accountability and better performance. The final products of this project will be an updated guidebook and toolkit that will provide revised instrumentation and procedures based on lessons learned during the implementation study, as well as a report on the implementation of a time-study and workload assessment at the local court level. Judicial Leadership Strong judicial leadership is essential to successful implementation of reforms and improvements in how CPS and the courts process child maltreatment cases. Communities that have embraced ASFA and accomplished timely permanency for abused and neglected children have, without exception, benefited from judicial leadership. While judges alone cannot initiate change, their support and leadership are critical to reforming court practice. Many communities across the country are fortunate to have judicial leaders in juvenile court who are committed to optimizing the ability of CPS and the courts to address effectively the needs of abused and neglected children and their families. Communities with model courts and strong State CIPs are good examples. Like all effective leaders, judges must have a vision for what can and should be accomplished. For child abuse and neglect cases, that vision will include the timely achievement of safe, permanent homes for the children. The vision and how it is communicated by the words and actions of the judge and others who share it can motivate juvenile court practitioners and can provide meaning and value to their work. Areas in which judges' leadership can be exercised include court operations, interactions with other stakeholders, and advocacy for abused and neglected children.
Court Operations Through the hearing and management of cases, judges set a standard for court operations, which includes the judges':
This is important because good administrative leadership of court operations ensures that:
Interactions With Other Stakeholders Judicial leaders "'must encourage and promote collaboration and mutual respect among all participants in the child welfare system'," and "'should regularly convene representatives from [it] to improve operations of the system."92 All effective juvenile courts are characterized by successful partnerships with CPS and with other community and system stakeholders. Judges meet regularly with these partners and work cooperatively with them to identify and resolve systemic problems, to plan training events, to strategize about new services to fulfill unmet needs, to address resource and funding issues, to improve service delivery and court processes, and to share their successes. These collaborative efforts create "'a synergy in which the contributions of the various partners enhance and magnify their individual effects."93
Advocacy for Abused and Neglected Children Judicial leaders from the juvenile court should take an active role in educating policymakers and the public about the needs of child maltreatment victims. This includes new or expanded resources and services that are necessary to meet those needs, the importance of the work being done in the juvenile court, and the statutory changes necessary to enhance that work. Because of their position within the child welfare community, judges experienced in child maltreatment cases can be particularly effective in bringing about useful changes. Conclusion Navigating the juvenile court process in child abuse and neglect cases can be an overwhelming experience for CPS caseworkers and the families they serve. However, a solid understanding of applicable child maltreatment legislation, various court proceedings, and court expectations will help CPS caseworkers enhance their case practice and outcomes. Furthermore, juvenile and family courts throughout the country are increasingly aware that innovative court practices and partnerships with CPS and community service providers are instrumental to achieving safety, permanency, and well-being for children and families.
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