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Family-Centered Case Management

Through frequent, planned contact, the family-centered practitioner assists the family in achieving the goals and objectives of the service plan. This includes helping families access a range of supports and services and creating opportunities for them to learn and practice new skills.

Family-centered case management includes communication and planning with multiple service systems to ensure provision of appropriate services and assess service effectiveness and client progress. Families are encouraged to use their skills to access resources, fully participate in services, and evaluate their progress toward desired goals and outcomes.

Integrated Case Management: A Procedural/Practice Curriculum
University of Southern Maine, Augusta, Institute for Public Sector Innovation (2001)
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Supports the implementation of an integrated case management system for family services in Maine by educating agency staff about the integrated team approach and promoting greater collaboration among services.

Integrated Case Management: A User's Guide
Woods (1999)
Developed by the British Columbia Ministry for Children and Families, this guide explains the principles of integrated case management and describes each phase of the process.

Supervisor's Guide to Implementing Family Centered Practice (PDF - 819 KB)
State of Mississippi Division of Family and Children Services (2005)
Designed to help supervisors develop and support staff to be family centered in all aspects of assessment, service planning, and service delivery.

	Related Information Gateway Topics Systemwide: Assessment of progress toward case goals Systemwide: Cultural competence in family-centered practice Responding to child abuse & neglect: Case management

Updated on April 23, 2008