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Community Services - Results (96 Publications)

Title: Fostering Court Improvement [Website].
Published: 2010
Available from: Fostering Court Improvement
Document available online at: http://www.fosteringcourtimprovement.org/
Abstract: Fostering Court Improvement is a US national service organization that aspires to help states open new, collaborative dialog of all stakeholders in their child welfare system through the use of data and data analysis. While there are many approaches to data collection, reporting and analysis, Fostering Court Improvement is particularly interested in using existing data sources, currently available in every state, as a platform for quantitative discussions of juvenile courts, their performance, and their contribution to the overall health report of child welfare in the state.While there are several data sources to build on, Fostering Court Improvement (FCI) has chosen initially to focus on AFCARS (Adoption and Foster Care Analysis and Reporting System) data housed and maintained by the Child and Family Services Agency of each state. (Author abstract)

Title: ACS' Community Partnership Initiative: Approach and Preliminary Findings.
Published: 2008
Available from: New York City Administration for Children's Services
http://www.nyc.gov/html/acs
150 William Street, 18th Floor
New York, NY 10038
Printable version (PDF): http://www.nyc.gov/html/acs/downloads/pdf/ocp_chapinhall_report.pdf
Abstract: This report discusses preliminary findings from an evaluation of the Community Partnership Demonstration Initiative (CPI), an initiative currently underway in eleven communities across New York City. The primary goal of the initiative is to promote a reorientation of child welfare work toward integrated, localized service models that can be tailored to individual communities. This document situates the CPI model historically as it relates to larger reform trends in the human services and offers some preliminary findings from the field. A brief overview of the evaluation design is also provided. Findings indicate the coalitions have focused their work on four mandated tasks: to coordinate services that bridge the gap between Head Start, child care, and community-based preventive services; to implement innovative approaches to family team decision-making conferences traditionally facilitated by the Administration for Children's Services child protective staff; to support existing foster and adoptive parents and recruit neighborhood-based foster homes; and to improve the quantity and quality of visits between parents, children and siblings in foster care. Preliminary evaluation results point to noticeable shifts in how agency staff are approaching the work and indicate the coalitions are drawing on community resources to provide innovative supports for families.

Title: Harford County Family Recovery Court (FRC) Evaluation: Process, Outcome and Cost Report.
Author(s): Burrus, Scott W. M.;Worcel, Sonia D.;Aborn, Jennifer A.
Published: 2008
Available from: NPC Research
http://www.npcresearch.com
4380 SW Macadam Avenue, Suite 530
Portland, OR 97239-6408
Printable version (PDF): http://www.npcresearch.com/Files/Harford_County_FRC_Final_Report_0308.pdf
Abstract: This report discusses the findings of an evaluation of the Harford County Family Recovery Court (FRC), a court that serves families involved with child welfare due to substance abuse in Harford County, Maryland. This program aims to bring sobriety and quality of life to parents and increase the likelihood of reunification for families. The evaluation examined the historical and current context of the FRC (process study); the extent to which the FRC is meeting its stated goals and desired child welfare, treatment, and criminal justice outcomes (outcome study); and provided a cost analysis comparing the FRC to traditional case processing (cost study). Specifically, it compared child welfare, treatment, and criminal justice outcomes and cost savings for parents that received FRC services between April 2004 and April 2006 to comparable families that did not receive these services. Results from the evaluation indicate that: children in families served by the FRC spent 136 days in foster care as compared to 443 days for children in non-FRC served families; FRC families were twice as likely to be reunited than non-FRC families; FRC parents were almost 3 times as likely to complete treatment than non-FRC parents; of those parents who were arrested, FRC parents were arrested on average 1.5 times, whereas non-FRC parents were arrested on average 3.6 times; and of those parents who were arrested, FRC parents spent an average 26 days in jail, and non-FRC parents spent an average of 120 days in jail. Because FRC families utilized less foster care and were more likely to achieve reunification, FRC cases were less costly to the child welfare system than other cases. Moreover, as FRC parents spent less time in jail, the total cost savings per year of Harford County FRC operations was nearly $317,000, or approximately $12,000 per served family. 2 tables, 5 figures, and 4 references. (Author abstract modified)

Title: The Resource Guide to Wraparound.
Author(s): Bruns, Eric J.;Walker, Janet S.
Published: 2008
Available from: Research and Training Center for Children's Mental Health
http://rtckids.fmhi.usf.edu/
Department of Child and Family Studies
Louis de la Parte Florida Mental Health Institute
University of South Florida
13301 Bruce B. Downs Blvd.

Tampa, FL 33612-3807
Printable version (PDF): http://www.rtc.pdx.edu/PDF/COMPLETE-RG-BOOK.pdf
Abstract: The Resource Guide contains 50 chapters, plus appendices, representing the expertise, experience, and shared work of the members of the National Wraparound Initiative. In the Resource Guide, you will find a variety of different types of contributions, including: * Central products from the National Wraparound Initiative, including descriptions of the wraparound principles and practice model; * Examples of how different communities and programs have implemented wraparound and supported its implementation; * Stories from youth, families, and communities; * Review articles about the theory and effectiveness of wraparound; and * Appendices containing tools and resources that can be used in everyday practice. (Author abstract)

Title: Continuous Quality Improvement in Agency Practice. (Chapter 16 in Research Methods in Child Welfare.)
Author(s): Baker, Amy J.L.;Charvat, Benjamin S.
Published: 2008
Available from: Columbia University Press
http://cup.columbia.edu/
Order Department
136 S. Broadway
Irvington, NY 10533
Abstract: This chapter explains that continuous quality improvement (CQI) is a system of data collection and review that allows an agency to monitor, understand, and improve on an ongoing basis all aspects of service delivery and documentation. Five factors that are integral to an agency's CQI plan are discussed, as well as ten components of the Council on Accreditation's CQI plan. The researcher's role in CQI is also considered. 2 figures.

Title: Quality Improvement for Drug Courts: Evidence-Based Practices.
Author(s): Hardin, Carolyn.;Kushner, Jeffrey N.
Published: 2008
Available from: National Drug Court Institute
901 N. Pitt St., Suite 370
Alexandria, VA 22314
Printable version (PDF): http://www.ndci.org/publications/quality_improvement_web.pdf
Abstract: This monograph is designed to help drug court teams implement practices to improve overall program operations. It presents a general overview of the research on effectively treating the drug court client and elucidates the kinds of issues that a drug court administrator and supervisor should consider in developing Request for Proposals for treatment services and identifying additional resources to better serve drug court participants. Chapters address practices in the following areas: drug court screening; evaluating the effectiveness of addiction treatment; relapse prevention therapy with substance abusing offenders; medication-assisted treatment for participants in drug court programs; cultural competency in drug court; co-occurring disorders; gender-responsive drug treatment services for women; case management and drug courts; linking drug court participants to needed services; motivational incentives in drug court; and application of sanctions. Each chapter is organized into four main areas: introduction, narrative, recommendations, and resources. The recommendations are presented in order of importance and the extensive list of resources is provided to allow the teams to further review the concepts. The monograph closes with a checklist for designing problem-solving courts to address co-occurring disorders. Numerous references.

Title: Achieving Successful Outcomes for Children: A Rationale for the Service Array Process; and A Listing of the Capacities a Jurisdiction Needs to Flexibly Meet the Needs of Children and Families in the Child Welfare System.
Published: 2008
Available from: National Child Welfare Resource Center for Organizational Improvement.
http://muskie.usm.maine.edu/helpkids/
Muskie School-USM
P.O. Box 15010
400 Congress Street
Portland, ME 04112-5010
Document available online at: http://muskie.usm.maine.edu/helpkids/servicarraydocs/Service%20Array%20-%20May%208,%202008/A%20%20Introduction%20and%20Overview%20Documents/A%203%20080428%20SA%20Rationale%20and%20Capacities.doc
Abstract: This paper explains the benefits of implementing a service array process to tailor child welfare services that build sustainable, wrap-around solutions from the strengths and needs of the family. It discusses the principles of effective systems of care and identifies the needed capacities that will be evaluated to help agencies, providers, and community stakeholders achieve these outcomes. Evaluation questions are provided for the following key safety, permanency, and well-being outcomes: make certain that children are protected from abuse and neglect; provide that children are safely maintained in their homes whenever possible and appropriate; make sure that children have permanency and stability in their living situations; provide that continuity of family relationships and connections is preserved for children; make sure that families have enhanced capacity to provide for their children's needs; provide that children receive appropriate services to meet their educational needs; and make sure that children receive adequate services to meet their physical and mental health needs.

Title: Babies at Double Jeopardy: Medically Fragile Infants and Child Neglect.
Author(s): Fullar, Suzanne A.
Published: 2008
Journal Name: Zero to Three.
v. 28, 6, July 2008, p. 25-32
Available from: Zero to Three: National Center for Infants, Toddlers, and Families
http://www.zerotothree.org
2000 M Street, NW, Suite 200
Washington, DC 20036
Abstract: Medically fragile infants, those born prematurely or with other complex medical or genetic problems, are at risk of long-term health and developmental problems. When a medically fragile infant comes home to a family with significant social problems such as domestic violence, mental illness, or substance abuse, the infant is at double jeopardy, at risk of both child neglect and poor developmental outcome. To be effective, early intervention services must address the needs of the family as well as those of the infant. When neglect occurs, collaboration among medical, early intervention, child welfare, and judicial systems is critical to ensure that these infants reach their full potential. (Author abstract)

Title: Vivir en los Estados Unidos: Una guía para jóvenes inmigrantes.
Published: 2008
Available from: Immigrant Legal Resource Center
http://www.ilrc.org
1663 Mission Street
Suite 602
San Francisco, CA 94103
Printable version (PDF): http://www.ilrc.org/resources/sijs/Youth_Handbook_Spanish.pdf
Abstract: Diseñada para los jóvenes inmigrantes, esta guía describe los diferentes estatus migratorios y los derechos de los jóvenes inmigrantes. Asimismo, provee información sobre las estrategias a seguir si el inmigrante no tiene permiso, los derechos y las limitaciones de los jóvenes que tienen permiso, cómo obtener la ciudadanía americana, la deportación y otros problemas, la adopción y el estatus migratorio, cómo solicitar el estatus especial de inmigrante juvenil por estar en el cuidado adoptivo temporal, los beneficios para las familias, el servicio militar, cómo obtener un número de Seguro Social, el pago de impuestos, los beneficios públicos disponibles, cómo obtener una tarjeta de identificación o una licencia, y cómo acceder a al sistema de educación superior y abrir una cuenta de banco o tarjeta de crédito.

Title: The Great Back-to-School Kit: 17 Simple and Effective Ways to Bring Adoption Into the Classroom.
Published: 2008
Available from: Adoptive Families
http://www.adoptivefamilies.com
PO Box 5159
Brentwood, TN 37024
Document available online at: http://www.adoptivefamilies.com/articles.php?aid=1455
Abstract: 17 ways to bring adoption into the classroom.

Title: Drawing the Line between Public and Private Responsibility in Child Welfare: The Texas Debate.
Author(s): Hagert, Celia.;McCown, F. Scott.;Roper, Tiffany.;Castro, Eva De Luna.;Habibi, Shar.
Published: 2008
Available from: Center for Public Policy Priorities
http://www.cppp.org
900 Lydia Street
Austin, TX 78702
Printable version (PDF): http://www.cppp.org/files/4/CPSreportweb.pdf
Abstract: The report explores the line between public and private responsibility in child welfare. After examining child welfare systems in Kansas and Florida, the two states that have most completely privatized, CPPP makes recommendations for Texas. (Author abstract)

Title: Out-of-Home Placements within Systems of Care [Data Trends Summary].
Published: 2008
Journal Name: Data Trends
159, September 2008,
Available from: Research and Training Center on Family Support and Children's Mental Health
http://www.rtc.pdx.edu/
PO Box 751

Portland, OR 97207-0751
Printable version (PDF): http://www.rtc.pdx.edu/pdf_counter/process_email.php?pdf=http://www.rtc.pdx.edu/PDF/dt159.pdf
Abstract: One of the basic tenets of systems of care is treating youth with mental health conditions in the least restrictive settings possible. Despite this goal, however, youth are sometimes placed in out-of-home settings. This study examined the patterns and predictors of out-of-home placements within systems of care. (Author abstract)

Title: Questions and Answers: Credit Transfer and School Completion.
Published: 2008
Available from: ABA Center on Children and the Law
http://www.abanet.org/child
740 15th Street, NW

Washington, DC 20005
Printable version (PDF): http://www.abanet.org/child/education/QA%5f2%5fCredits%5fFINAL.pdf
Abstract: This brief answers questions relating to difficulties foster youth face in obtaining credit for completed coursework when they transfer schools. Answers discuss the dropout rate of foster youth, reasons foster youth only receive partial credit or no credit for coursework when they transfer schools, and how the dropout rate relates to the difficulties in obtaining coursework credit. Information is provided on laws enacted in California and Maine designed to resolve the challenges that prevent youth in care from graduating, including difficulties in transferring credits, and recommendations for other States are discussed.

Title: An Overview of Operational Family Dependency Treatment Courts.
Author(s): Pach, Nicolette M.
Published: 2008
Journal Name: Drug Court Review
v. 6, 1, Summer 2008, p. 67-121
Available from: National Drug Court Institute
901 N. Pitt St., Suite 370
Alexandria, VA 22314
Printable version (PDF): http://www.ndci.org/sites/default/files/ndci/DCRVI1%5B1%5D.pdf
Abstract: The intent of this article is to lay the groundwork for a national conversation about Family Dependency Treatment Courts (FDTCs). While FDTCs are in many ways similar to drug courts, they have their own set of complications that render NADCP?s 10 key components necessary, yet insufficient, to guide the establishment, maintenance, and improvement of FDTCs. Questions about best practices surround such issues as child welfare, the Adoption and Safe Families Act (1997) timelines, the civil court arena, and the scope of the intervention. When the best interests of the child are paramount, sanctions and incentives for an alcohol and other drug (AOD)-involved parent must be carefully handled. Federal timelines must be fully considered by FDTCs in their planning. Sanctions in particular are complicated by the fact that FDTCs occur in a civil arena rather than the criminal one like traditional drug courts. Finally, a court must decide whether the FDTC intervention will consider a full range of psychosocial and legal problems facing a particular family, or if it will concentrate solely on AOD involvement. This article should serve as a focal point through which those professionals involved in FDTCs can create their own components necessary for FDTCs.

Title: Getting the Most Out of CSA: A Guide to Hampton, VA Best Practices.
Author(s): Steinfield, Frank R.
Published: 2008
Available from: Virginia Department of Social Services
http://www.dss.state.va.us/
7 North Eighth Street
Richmond, VA 23219
Printable version (PDF): http://vafamilyconnections.com/files/follow_progress/most_promising_practices/hampton_8_15_2008.pdf
Abstract: In 1992 the Virginia Legislature responded to growing financial pressure by passing the Comprehensive Services Act (CSA) -- a new state-wide approach for delivering social services to children and families by redeploying resources. The purpose of the act is to provide high quality, child centered, family focused, cost effective, community-based services to high-risk youth and their families. While working on state-wide reform in Virginia, the Annie E. Casey Foundation reviewed CSA data from localities across the state and discovered a set of positive results in the Hampton, VA CSA Office - highlighted by the city's success in building community-based services and reducing reliance on residential care. This Guide reviews Hampton Department of Social Services (HDSS) outcomes and outlines the steps taken to get there. It shows how HDSS changed its approach to child welfare by applying CSA to create a portfolio of services that support children and families and offers a qualitative overview of how Hampton developed best practices. (Author abstract modified)

Title: Big Ideas for Children: Investing in Our Nation's Future.
Published: 2008
Available from: First Focus
http://www.firstfocus.net/
1110 Vermont Ave, NW, Suite 900
Washington, DC 20005
Printable version (PDF): http://www.firstfocus.net/Download/BigIdeas.pdf
Abstract: First Focus has commissioned this book to illustrate the universal recognition among thought leaders that children are not a major priority at the federal level, and that creative solutions are needed to once again increase the federal investment in children. The proposals included encompass various issue areas, including poverty, child health, early childhood, education, home and community, child welfare, and child safety. (Author abstract)

Title: Harford County Family Recovery Court (FRC) Evaluation Summary.
Published: 2008
Available from: NPC Research
http://www.npcresearch.com
4380 SW Macadam Avenue, Suite 530
Portland, OR 97239-6408
Printable version (PDF): http://www.npcresearch.com/Files/Harford_County_FRC_Evaluation_Summary_0308.pdf
Abstract: This fact sheet highlights findings from an evaluation of the Harford County Family Recovery Court (FRC), a court that serves families involved with child welfare due to substance abuse in Harford County, Maryland. The evaluation compared child welfare, treatment, and criminal justice outcomes and cost savings for parents that received FRC services between April 2004 and April 2006 to comparable families that did not receive these services. Findings indicate: children served the FRC spent 136 days in foster care as compared to 443 days for controls; FRC families were twice as likely to be reunited than non-FRC families; FRC parents were almost 3 times as likely to complete treatment than non-FRC parents; and FRC cases were less costly to the child welfare system than other cases. Total cost savings per year of Harford County FRC operations was nearly $317,000, or approximately $12,000 per served family.

Title: Inequalities in Infancy: Addressing the Overrepresentation of African American Infants in the Child Welfare System.
Author(s): Harden, Brenda Jones.
Published: 2008
Journal Name: Zero to Three.
v. 28, 6, July 2008, p. 5-12
Available from: Zero to Three: National Center for Infants, Toddlers, and Families
http://www.zerotothree.org
2000 M Street, NW, Suite 200
Washington, DC 20036
Abstract: African American infants have higher rates of child welfare system involvement than any other demographic group. They are overrepresented at every point on the child welfare continuum, from reporting, to substantiation, to foster care placement, to adoption. Racial disparities have also been noted in the services they receive. This article reviews the evidence on the experiences of African American children in the child welfare system, with a particular focus on infants. The author provides policy and practice recommendations to reduce racial disproportionality and to address the unique needs of African American infants. (Author abstract)

Title: Collaborative Care: Infant Mental Health Consultation in a Child Welfare Setting.
Author(s): Wotherspoon, Evelyn.;O'Neill-Laberge, Marlene.;Rafaat, Susan.;Pirie, June.;Hammel, David.;Macdonald, Liane.
Published: 2008
Journal Name: Zero to Three.
v. 28, 6, July 2008, p. 13-17
Available from: Zero to Three: National Center for Infants, Toddlers, and Families
http://www.zerotothree.org
2000 M Street, NW, Suite 200
Washington, DC 20036
Abstract: The Collaborative Mental Hearth Care program offers infant mental health consultations to case managers in child protection offices throughout the city of Calgary in Alberta, Canada. Through case examples, the authors demonstrate why clinicians working with maltreated infants should expand the scope of their practice to include multidisciplinary training, program development, and policy advocacy. (Author abstract)

Title: Toward a Brighter Future: An Essential Agenda for America's Young People.
Published: 2008
Available from: National Collaboration for Youth
http://www.nassembly.org/ncy/
1319 F Street, NW
Suite 402
Washington, DC 20004
Printable version (PDF): http://www.juvjustice.org/media/resources/public/resource_228.pdf
Abstract: This document contains an overarching set of recommendations for federal policy changes and investments designed to move this nation toward a brighter future and invest in the needs of our children and youth. The agenda incorporates all aspects of child development and focuses on three core elements that form a unifying strategy for how the federal government works on issues facing young people. These three core elements are: A focus on the whole child; A fundamental premise that all young people should be treated with dignity and equality; and A positive youth development approach that builds not from the deficits in young people's lives, but from assets. (Author abstract)

Title: Concurrent Planning and Beyond: Family-Centered Services for Children in Foster Care.
Author(s): Hudson, Lucy.;Almeida, Connie.;Bentley, Dawn.;Brown, Josie.;Harlin, Daria.;Norris, Judy.
Published: 2008
Journal Name: Zero to Three.
v. 28, 6, July 2008, p. 47-53
Available from: Zero to Three: National Center for Infants, Toddlers, and Families
http://www.zerotothree.org
2000 M Street, NW, Suite 200
Washington, DC 20036
Abstract: Family reunification is not always possible for children who have been removed from the care of their biological parents because of abuse or neglect. Concurrent planning puts into place a secondary plan for a permanent home should family reunification prove to be impossible. Working in four diverse communities around the country in an innovative program for local judicial systems and community partners, the authors illustrate the importance of ongoing parental assessment and involvement, as well as the benefit of family teams, which support families as they try to overcome problems and move toward creating safe and permanent homes. (Author abstract)

Title: The Canadian Child Welfare System Response to Exposure to Domestic Violence Investigations.
Author(s): Black, Tara.;Trocmé, Nico.;Fallon, Barbara.;MacLaurin, Bruce.
Published: 2008
Journal Name: Child Abuse and Neglect : The International Journal.
v. 32, 3, March 2008, p. 393-404
Available from: Elsevier
http://www.elsevier.com/
Customer Service Department
6277 Sea Harbor Drive
Orlando, FL 32887-4800
Abstract: Objective: While child welfare policy and legislation reflects that children who are exposed to domestic violence are in need of protection because they are at risk of emotional and physical harm, little is known about the profile of families and children identified to the child welfare system and the system's response. The objective of this study was to examine the child welfare system's response to child maltreatment investigations substantiated for exposure to domestic violence (EDV). Methods: This study is based on a secondary analysis of data collected in the 2003 Canadian Incidence Study of Reported Child Abuse and Neglect (CIS-2003). Bivariate analyses were conducted on substantiated investigations. A binary logistic regression was also conducted to attempt to predict child welfare placements for investigations involving EDV. Results: What emerges from this study is that the child welfare system's response to EDV largely depends on whether it occurs in isolation or with another substantiated form of child maltreatment. For example, children involved in substantiated investigations that involve EDV with another form of substantiated maltreatment are almost four times more likely than investigations involving only EDV to be placed in a child welfare setting (Adjusted Odds Ratio = 3.87, p < .001). Conclusions: These findings suggest that the involvement of child welfare has not resulted in the widespread placement of children exposed to domestic violence. The Canadian child welfare system is substantiating EDV at a high rate but is concluding that these families do not require child protection services. Practice implications: There is debate in the literature about how the child welfare sector should respond to cases involving exposure to domestic violence. Contrary to conventional wisdom, this study finds that children who are the subject of investigations involving substantiated exposure to domestic violence are less likely to be removed from their home than children experiencing other forms of maltreatment. Strategies need to be developed to counter misperceptions about the intrusiveness of child welfare, and discussions need to take place about when it is appropriate for child welfare to become involved when children are exposed to domestic violence. (Author abstract)

Title: Initial Report on the Empowering Families of Milwaukee Home Visiting Program, July 2005 - December 2006.
Published: 2007
Available from: Wisconsin Department of Health Services
http://dhs.wisconsin.gov/
1 West Wilson Street
Madison, WI 53703
Printable version (PDF): http://dhfs.wisconsin.gov/aboutDHFS/OPIB/policyresearch/EmpoweringFamiliesofMilwaukee.pdf
Abstract: Empowering Families of Milwaukee (EFM) is a comprehensive community-based home visiting program operated by the City of Milwaukee Health Department. The program is funded for five years by the Wisconsin Department of Health and Family Services (DHFS). The City of Milwaukee Health Department was selected to implement the home visiting program through a competitive Request for Proposal process in July of 2005. Aurora Family Services was selected as a partner agency for the initial 18-month contract period based on its experience in providing home visiting services. This report provides an overview of program planning and initial implementation in the first 18 months of the program (July 2005 through December 2006). (Author abstract)

Title: Strengthening Child Welfare Supervision (Child Welfare Matters, Fall 2007).
Published: 2007
Journal Name: Child Welfare Matters
Fall 2007,
Available from: National Child Welfare Resource Center for Organizational Improvement.
http://muskie.usm.maine.edu/helpkids/
Muskie School-USM
P.O. Box 15010
400 Congress Street
Portland, ME 04112-5010
Printable version (PDF): http://muskie.usm.maine.edu/helpkids/rcpdfs/cwmatters6.pdf
Abstract: This issue provides information and resources to help agencies strengthen and support the critical role child welfare supervisors play in organizational improvement. Supervision is a complex topic on which expert opinion varies, but we have identified some key steps agencies need to take to support supervisors. Our main article defines these steps, illustrates them with quotes from current child welfare supervisors, and ends with a 10-point summary for agencies to consider. We also highlight technical assistance and resources related to supervision available from the National Resource Centers in the Children's Bureau Training and Technical Assistance Network, and include lessons learned from the Southern Regional Quality Improvement Center about structured clinical supervision. Finally, this issue introduces a new feature -- the Training System News column. This column will alternate with the QI Corner in future issues. (Author abstract)

Title: ADA County Family Violence Court: Case Coordinator Handbook.
Author(s): Moe, Amber.
Published: 2007
Available from: American Humane
http://www.americanhumane.org/
63 Inverness Drive East
Englewood, CO 80112
Printable version (PDF): http://www.americanhumane.org/assets/docs/protecting-children/PC-rmqic-ada-handbook.pdf
Abstract: In December 2002 the Ada County Family Violence Court (FVC) was awarded a three-and-a-half year research grant to strengthen families that struggle with domestic violence, substance abuse, and child maltreatment through a collaborative effort between the Court and the local Child Protection Services (CPS) agency, the Department of Health and Welfare Family and Children Services (DHW). The collaboration and the case management were organized and orchestrated by the Case Coordinator (henceforth referred to as the Coordinator). This handbook describes the professional and educational experiences of the Coordinator, a key member of the project team, as well as a job description for the Coordinator. It also details the Coordinator's role in the program's start-up and implementation activities. This handbook is designed to be a tool for implementing a similar program, although many of the activities described could be adapted to use in a slightly different context. It is hoped that the handbook will be shared and used or modified as needed. (Author abstract)

Title: 2007 Child Advocacy Centers: California Statewide Directory: Multi-Disciplinary Interview Centers/Teams.
Published: 2007
Available from: Child Abuse Training and Technical Assistance Center
http://www.cihsinc.org/CATTA/
California Institute on Human Services
5880 Commerce Blvd., #207
Rohnert Park, CA 94928
Printable version (PDF): http://www.cihsinc.org/CATTA/docs/MDIC_Dir_2007.pdf
Abstract: This directory provides information on 53 Child Advocacy Centers (CACs) and Multi-disciplinary Interview Centers/Teams (MDIC/Ts) representing 47 counties in California. The centers were surveyed during March-June of 2007 to evaluate the Child Abuse Training and Technical Assistance (CATTA) Center's service in the past year; collect data on current training/technical assistance needs of the centers and teams; and to collect information regarding the current status of the CACs and MDIC/Ts in California, with a focus on their Minimum Standard Protocols. It begins by summarizing the services provided by the CACs and MDIC/Ts. Data indicate the typical MDIC in California was established in the 1990s, serves 100-399 children annually, and accepts sexual assault, physical assault, and witness to domestic violence felony or misdemeanor cases. Its team is made up of CPS, law enforcement, prosecution, medical personnel, and advocacy personnel, and it has 4-8 interviewers and requires them to have CFIT training. It accommodates Spanish-speaking clients with a bilingual interviewer or by using an interpreter. The typical center also has a protocol containing agreements for participation from the District Attorney, Law Enforcement, CPS or equivalent, Public Health and/or Medical Examiners, Victim Witness, and Mental Health. Following a summary of data, profiles are provided of the different centers that include information on team composition, types of cases handled, the interview process, and the mission statement.

Title: Highly Vulnerable Children: Causes, Consequences and Actions: The U.S. Government Special Advisor for Orphans and Vulnerable Children First Annual Report to Congress, August 2007.
Author(s): Yamashita, S. Ken.
Published: 2007
Available from: U.S. Agency for International Development
http://www.usaid.gov/
Information Center, Ronald Reagan Building
Washington, DC 20523-1000
Printable version (PDF): http://pdf.usaid.gov/pdf_docs/PDACK053.pdf
Abstract: This report details U.S. Government (USG) efforts to address the needs of orphans and vulnerable children throughout the developing world. Fiscal year 2006 funding for U.S. programs that included services for orphans and vulnerable children exceeded $5 billion and reached more than 135 million children, according to the report. Mandated by law (Public Law 109-95), the Assistance to Orphans and Other Children in Developing Countries Act of 2005 was enacted to improve coordination, communication and effectiveness of USG assistance targeted towards orphans and vulnerable children all around the world. Termed by USAID as highly vulnerable children (HVC), this includes children affected by natural disaster, HIV/AIDS, war and conflict, internal displacement, exploitive labor, trafficking, disability, abandonment, extreme poverty and other causes.The report represents the first time multiple U.S.-funded programs for highly vulnerable children have been catalogued and described in one specialized publication, and includes detailed accounts of several initiatives implemented during the past 12 months to accelerate implementation of the Act. Highlights of the initiative include:* The formation of an HVC Secretariat at USAID, as well as an Interagency Committee for Highly Vulnerable Children. This committee includes representatives from USAID, the U.S. Department of State, the Office of the U.S. Global AIDS Coordinator and the U.S. Department of Labor, as well as those from the United Nations Children's Fund (UNICEF), the UN High Commissioner for Refugees and civil society; The first-ever categorization of U.S.-funded programs for highly vulnerable children in order to establish a sound basis for gathering program data and information. These program categories include direct service delivery; capacity building; policy, diplomacy and advocacy; demonstration projects and operations research; and documentation and dissemination of information; * Designated as 'accelerated' HVC countries, Ethiopia, Uganda and Indonesia have more than one U.S. Government program in place that address HVCs and are therefore targeted for enhanced coordination for linking services, leveraging resources, etc. More of these types of countries will be identified soon; * Initial development of a broad strategic information system that will include program information at country-level; and * Extensive collaboration with civil society organizations and other program implementers for continual dialogue and feedback. (Author abstract)

Title: Customer Satisfaction: Improving Quality and Access to Services and Supports in Vulnerable Neighborhoods: What The Research Tells Us.
Published: 2007
Available from: Center for the Study of Social Policy (CSSP)
http://www.cssp.org/


1575 Eye Street N.W., Suite 500
Washington, DC 20005
Printable version (PDF): http://www.cssp.org/uploadFiles/Customer%20Satisfaction%20-%20What%20Research%20Tells%20Us.pdf
Abstract: Building on its longstanding work to improve the quality of services that affect public well-being, the Center for the Study of Social Policy has developed a Customer Satisfaction Initiative. The Initiative tests whether successful consumer models used by market industries to ensure customer service and satisfaction can be applied effectively to improve the quality of services in targeted low-income neighborhoods. In 2004, the Center commissioned a survey of customer satisfaction research and reports to inform its development of the Customer Satisfaction Initiative. The survey helped the Center identify effective approaches used by market-driven organizations to monitor and improve customer satisfaction. Further study examined strategies for applying customer-driven quality improvement strategies to public services, including European approaches and experiences with user involvement and customer satisfaction in social services. This paper provides a brief synthesis of this formative research. Although it draws primarily from the business world's prolific study of market-driven organizations, it also provides public sector examples and experiences. Part 2 explores key components of customer-focused organizations. Part 3 examines the critical role of frontline staff and strategies for ensuring that employees have the capacity to put customer service first, including training, employee empowerment, and recognition and rewards for performance. Part 4 describes tools and strategies used to research and improve customer satisfaction, including surveys, customer behavior research, complaint resolution approaches, testers and "secret shoppers," and continuous feedback loops. The conclusion briefly describes the potential for applying customer satisfaction research and customer service strategies in the public sector and among vulnerable populations. (Author abstract)

Title: New Evidence on the Monetary Value of Saving a High Risk Youth.
Author(s): Cohen, Mark A.;Piquero, Alex R.
Published: 2007
Available from: YouthBuild
http://www.youthbuild.org/
58 Day Street
Somerville, MA 02144
Printable version (PDF): http://www.youthbuild.org/atf/cf/%7B22B5F680-2AF9-4ED2-B948-40C4B32E6198%7D/Generic%20Report%20on%20Monetary%20Savings%20-%20Final.pdf
Abstract: There is growing interest in crime prevention through early youth interventions yet, the standard United States response to the crime problem, particularly among juveniles, has been to increase the use and resource allocation allotted toward punishment and incapacitation and away from prevention and treatment. At the same time, longitudinal studies of delinquency and crime have repeatedly documented a strong link between past and future behavior and have identified a small subset of offenders who commit a large share of criminal offenses. These findings suggest that if these offenders can be identified early and correctly and provided with prevention and treatment resources early in the life course, their criminal activity may be curtailed. While researchers have studied these offenders in great detail, little attention has been paid to the costs they exert on society. This paper provides estimates of the cost of crime imposed on society by high risk youth. Our approach follows and builds upon the early framework and basic methodology developed by Cohen (1998), by using new estimates of the costs of individual crimes, ones that are more comprehensive and that significantly increased the monetary cost per crime. We also use new estimates on the underlying offending rate for high risk juvenile offenders. (Author abstract)

Title: Local Systems Development.
Author(s): Johnson, Kay.;Theberge, Suzanne.
Published: 2007
Available from: National Center for Children in Poverty
http://nccp.org
215 W. 125th Street, 3rd Floor
New York, NY 10027
Printable version (PDF): http://www.nccp.org/publications/pdf/text_758.pdf
Abstract: State Early Childhood Comprehensive Systems (ECCS) grants are designed to provide state Maternal and Child Health (MCH) Agencies and their partner organizations with small amounts of funding as an incentive for strengthening systems of care for young children and their families. States are encouraged to plan, develop, and ultimately implement collaborations and partnerships that support families and communities in the development of children who are healthy and ready to learn at school entry. But, to make a difference, integrated service strategies must work at the local level, on the ground where families live and providers practice. Therefore supporting local systems is a key strategy for ECCS grantees. Project THRIVE reviewed state ECCS plans and proposals for evidence of local systems development, and collected additional information from selected states. In our scan, we found that 38 states are developing local systems to build their Early Childhood Comprehensive Systems and to improve outcomes for children and families. This Short Take highlights the efforts of 10 states and illustrates various approaches for state-to-local support for developing early childhood systems. (Author abstract)

Title: Presentations from the Community Prevention of Child Maltreatment Conference, October 8-9, 2007.
Published: 2007
Available from: Center for Child and Family Policy
http://www.childandfamilypolicy.duke.edu
Rubenstein Hall
302 Towerview Road
Box 90545
Durham, NC 27708
Document available online at: http://www.childandfamilypolicy.duke.edu/calendar/Conferences/childmaltreatment/Presentations.html
Abstract: Includes PowerPoint presentations and video for the following sessions: Starting with Low-Hanging Fruit: Preventing Inflicted Traumatic Brain Injury in Infants (Desmond Runyan); Science and Child Abuse Prevention ? A Reciprocal Relationship (Deborah Daro); Site Variability in Community Prevention Programs: An Opportunity for Improvement (Frank Putnam); Community-Level Prevention of Child Maltreatment: The Durham Family Initiative (Kenneth Dodge); The Nurse-Family Partnership (David Olds); How Strong Communities Have Restored My Faith in Humanity: Children Can Live in Safety (Gary Melton); Toward a Public Health Paradigm for Parenting Intervention, Prevention of Child Maltreatment, and Promotion of Child Well-Being (Ron Prinz); Improving Child Protective Services: What Have We Learned about Differential Response? (Jane Waldfogel); Innovations in Child Maltreatment Prevention: Resolving the Tension Between Effective Assistance and Violations of Privacy (Doriane Coleman); and Using Science and Evaluation to Heal the Child in Juvenile Court (Judge Cindy S. Lederman); Preventing Maltreatment versus Promoting Positive Development -- Is There a Conflict for Policy-Makers? (Michael Wald).

Title: Improving the Quality of Services to Youth in Substitute Care: A Report on Surveyed Youth in Foster Care.
Published: 2007
Available from: Texas Department of Family and Protective Services
http://www.dfps.state.tx.us/
701 W. 51st Street
Austin, TX 78751
Printable version (PDF): http://www.dfps.state.tx.us/Documents/about/pdf/2007-03-01_YouthSurvey.pdf
Abstract: Since the passage of Senate Bill 6 in the 79th Legislative session, the Department of Family and Protective Services (DFPS) has undertaken several activities designed to improve the overall preparation of youth in foster care for the experience of adult living. To determine the needs of youth in foster care, DFPS has utilized a variety of avenues for gathering feedback from youth who have experienced the foster care system. In fiscal year 2006, DFPS conducted two surveys of youth in Texas foster care. The first survey, mandated by Senate Bill 6, was the first of an annual survey of randomly selected youth. The focus of the survey was to measure the views of youth in foster care on the services provided to them in preparation for adult living. The second survey is an optional youth exit survey that has been an ongoing effort to obtain feedback from youth upon discharge from care. This report discusses the methodology and results of each study, summarizes the overall results, and describes the ongoing efforts toward program improvement undertaken by Child Protective Services in response. (Author abstract)

Title: Vulnerable Infants and Toddlers in Four Service Systems.
Author(s): Harbison, Elizabeth.;Parnes, Joanna.;Macomber, Jennifer.
Published: 2007
Available from: Urban Institute
http://www.urban.org
2100 M Street, NW
Washington, DC 20037
Printable version (PDF): http://www.urban.org/UploadedPDF/411554_four_service_system.pdf
Abstract: This brief compiles the best available data on the characteristics of vulnerable young children in four service systems: Early Head Start (EHS); the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC); the child welfare (CW) system; and Part C Early Intervention Programs (Part C). Data reveal that the children and families in these systems look fairly similar on some key dimensions, suggesting that policy initiatives to support young children's development might be informed by distilling common lessons from the systems' different research bases. (Author abstract)

Title: Creative Conflict Resolution Approaches for Dependency Cases (p. 64-67 of Future Trends in State Courts 2007).
Author(s): Giovannucci, Marilou T.
Published: 2007
Available from: National Center for State Courts
http://www.ncsconline.org/
300 Newport Avenue
Williamsburg, VA 23185-4147
Printable version (PDF): http://www.ncsconline.org/WC/Publications/Trends/2007/ADRMedTrends2007.pdf
Abstract: This paper discusses the rise of alternative dispute resolution processes in child welfare practice. It describes the use of mediation in dependency courts in Los Angeles County and Orange County, California, and the Connecticut Juvenile Courts in the early and mid-1980s to provide an alternative to the traditional trial-court approach to dependency cases, and the momentum gained by alternative dispute resolution processes through the infusion of federal Court Improvement Program funding to the State courts beginning in 1994. The impact of the Adoption and Safe Families Act's requirement of a 15-month mandatory timeline for filing for the termination of parental rights on State courts and child welfare agencies is also explored, as well as the various conferencing models that have emerged to allow alternative dispute resolution. 2 charts and 6 references.

Title: A Family-Centered, Community-Based System of Services for Children and Youth With Special Health Care Needs.
Author(s): Perrin, James M.;Romm, Diane.;Bloom, Sheila R.;Homer, Charles J.;Kuhlthau, Karen A.;Cooley, Carl.
Published: 2007
Journal Name: Archives of Pediatrics and Adolescent Medicine
v. 161, 10, October 2007, p. 933-936
Available from: American Medical Association
http://www.ama-assn.org/
515 N. State Street
Chicago, IL 60610
Document available online at: http://archpedi.ama-assn.org/cgi/content/full/161/10/933
Printable version (PDF): http://archpedi.ama-assn.org/cgi/reprint/161/10/933
Abstract: Objective: To present a conceptual definition of a family-centered system of services for children and youth with special health care needs (CYSHCN). Previous work by the Maternal and Child Health Bureau to define CYSHCN has had widespread program effects. This article similarly seeks to provide a definition of a system of services. Design? Comprehensive literature review of systems of services and consensus panel organized to review and refine the definition. Setting: Policy research group and advisors at multiple sites. Participants: Policy researchers, content experts on CYSHCN, family representatives, and state program directors. Outcome: Definition of a system of services for CYSHCN. Results: This article defines a system of services for CYSHCN as a family-centered network of community-based services designed to promote the healthy development and well-being of these children and their families. The definition can guide discussion among policy makers, practitioners, state programs, researchers, and families for implementing the "community-based systems of services" contained in Title V of the Social Security Act. Critical characteristics of a system include coordination of child and family services, effective communication among providers and the family, family partnership in care provision, and flexibility. Conclusions: This definition provides a conceptual model that can help measurement development and assessment of how well systems work and achieve their goals. Currently available performance objectives for the provision of care for CYSHCN and national surveys of child health could be modified to assess systems of services in general. (Author abstract)

Title: Project Replication Handbook.
Author(s): Lucero, Nancy M.;Bussey, Marian.
Published: 2007
Available from: American Humane
http://www.americanhumane.org/
63 Inverness Drive East
Englewood, CO 80112
Printable version (PDF): http://www.americanhumane.org/assets/docs/protecting-children/PC-rmqic-dif-handbook.pdf
Abstract: The Denver Indian Family Resource Center (DIFRC), an Indian Child Welfare (ICW) agency, in conjunction with the American Humane Association's Rocky Mountain Quality Improvement Center (RMQIC), initiated a three-year project to evaluate the effectiveness of a set of interventions for the segment of ICW families that are affected by drug and alcohol abuse. The purpose of this handbook is to guide ICW and public child welfare agencies that are considering initiating or improving service delivery to American Indian families that have both child protection and substance abuse issues. This document outlines the DIFRC RMQIC project to increase awareness of the challenges of providing services to populations similar to those served by this project and to support project replication. (Author abstract modified)

Title: Child Welfare Mental Health Screening Initiative Evaluation Progress Report.
Author(s): Clendenning, Daniel.;Lawson, Anthony H.;Quantz, Steven D.;Wright, Eric R.
Published: 2007
Available from: Indiana Family and Social Services Administration
http://www.in.gov/fssa/
P.O. Box 7083
402 W. Washington Street

Indianapolis, IN 46207-7083
Printable version (PDF): http://www.in.gov/fssa/files/childscreeningreport100707.pdf
Abstract: The child welfare mental health screening initiative, sponsored by the Indiana Family and Social Services Administration, was developed to identify children with mental health needs who are referred to the child welfare system. The goal of this program is to provide better care to children in need of mental health services and reduce the number of failed placements. Multiple State agencies have been involved in planning and implementing this initiative. During the past year, the agencies have focused on implementing the program, including training county-level field staff on the screening tool, developing formal plans to make referrals for mental health consultations, and actually beginning the screening process. On January 1, 2005, all county agencies began screening all children referred to the State. As part of the project, Dr. Eric R. Wright, Director of The Center for Health Policy and Associate Professor, School of Public and Environmental Affairs, IUPUI and his research staff were asked to initiate an independent evaluation of both the planning and implementation of this initiative. This report is the ninth official evaluation report required under the continuation contract. This report provides an analysis of data for children in placement during the year preceding initiative implementation (benchmark), the six month pilot period, and the first full year and three quarters of implementation. (Author abstract)

Title: Enhancing the Service Array in Child Welfare: Assessing the Capacity of a Jurisdiction/State to Meet the Individualized Needs of Children and Families AND Creating and Implementing a Resource and Capacity Development Plan [PowerPoint Presentation].
Author(s): Preister, Steven.
Published: 2007
Available from: National Child Welfare Resource Center for Organizational Improvement.
http://muskie.usm.maine.edu/helpkids/
Muskie School-USM
P.O. Box 15010
400 Congress Street
Portland, ME 04112-5010
Document available online at: http://muskie.usm.maine.edu/helpkids/servicarraydocs/070831_Draft_Revised_Service_Array_Power_Point_Training.ppt
Abstract: This PowerPoint presentation describes a process developed by the National Child Welfare Resource Center for Organizational Improvement (NRCOI) and the National Resource Center for Child Welfare Data and Technology (NRCCWDT), to assist jurisdictions as they assess and enhance their capacity at community, regional, and State levels to meet the individualized needs of children, youth, and families. The goals of the service array process are discussed, as well as key components of the process and the implications for stakeholders. Seven steps are then explained for implementing the service array process. The seven steps are: the creation of the State Service Array Steering Committee; the creation of the Community Service Array Steering Committee and the Community Stakeholder Collaborative; the assessment process and writing the Consolidated Assessment Report; the creation of the Resource and Capacity Development Plan; the consolidation of the Resource and Capacity Development Plan; the adoption of the Resource and Capacity Development Plan; and the implementation of the plan and monitoring progress. The paper closes by discussing the creation of regional and State assessments and Resource and Capacity Development Plans and adapting this process to meet the needs of a State, tribe, or jurisdiction. A typical timeline for implementation is also provided.

Title: The Family Assessment Program: Trajectories and Effects.
Author(s): Choudhry, Roohi.
Published: 2007
Available from: Vera Institute of Justice
http://www.vera.org/
233 Broadway, 12th Floor
New York, NY 10279
Printable version (PDF): http://www.vera.org/publication_pdf/415_798.pdf
Abstract: This report discusses the findings of a follow-up study that investigated the effects of the Family Assessment Program (FAP) in New York City. First launched in December 2002, FAP aims to connect children and families in crisis to appropriate services more quickly and to reduce reliance on the family court in Persons In Need of Supervision (PINS) cases and reduce the number out-of-home placements for PINS youth. The study began by interviewing 100 youth and their parents who had approached FAP offices in the Bronx, Brooklyn, and Queens between March and September, 2006. Three months later, 75 of the families were able to be contacted for follow-up interviews. Both interviews used a variety of standardized instruments to evaluate youths' mental health, substance use, school attendance, and family functioning. Results of the two interviews were compared to determine the program's possible impact over time. Respondents were also asked about service referral appointments and levels of satisfaction with FAP in the follow-up interview. Findings indicate: young people served by FAP often suffer from complex mental health issues; 75% of youth studied were referred to the Designated Assessment Service (DAS), which offers a more comprehensive assessment and targeted service referrals; 20% of youth studied scheduled an appointment with a referred service on the same day as the FAP intake; 3 months after the FAP intervention, many of the young people showed improvement on several mental health indicators, including suicidal ideation; and 3 months after the FAP intervention, the youth demonstrated reduced stress from conflict and improved perceptions of family function. 24 references and 18 figures.

Title: Treating Adolescents with Co-Occurring Disorders.
Author(s): Hills, Holly A.
Published: 2007
Available from: Virginia Commission on Youth
http://coy.state.va.us/
General Assembly Building, Suite 269
Richmond, VA 23219
Printable version (PDF): http://coy.state.va.us/Conference/Pauley%20Tuesday%20Workshop2.pdf
Abstract: Two decades ago, findings began to emerge regarding a population of individuals who were found to have greater difficulty in treatment engagement, higher rates of treatment dropout, disproportionate use of expensive services, and greater symptom experience. These experiences were consistently found in a population of individuals who came to be described as having 'co-occurring disorders' (CODs). In the early 1990's epidemiological data began to emerge that revealed how commonly substance use disorders occur with other mental illnesses commonly occurred. Initial investigations conducted in the mid-1990's evaluated how differential treatment strategies benefited client populations who presented with concurrent mental health and substance use disorders. Historical treatment strategies, which focused singularly on mental health or substance use disorders, were declared as ineffective for persons with co-occurring disorders and a consensus opinion has emerged over the past decade encouraging the 'integration' of treatment. Just as it has been recognized that the clinical presentation of co-occurring disorders is much more than a simple juxtaposition, delivering integrated services requires complex clinical and administrative changes. Changes must be carried out simultaneously at the clinical and organizational levels. These changes include philosophical shifts in the mission of organizations, a reorganization of how agencies function within systems, reviews of staffing strategies, and realignment or augmentation of funding principles. Without the simultaneous shift in organizations and systems, efforts at achieving integrated services at a clinical level may be futile. A body of clinical knowledge has likewise emerged on the presentation of co-occurring disorders in adolescent populations. It is now recognized that adolescents with co-occurring mental health and substance use disorders also experience multiple difficulties including behavioral problems, skills deficits, academic difficulties and family issues. This publication reviews common diagnostic presentations seen in adolescents, reviews the clinical implications of co-occurring disorders in adolescents, and examines treatment models that can be used in the treatment of this population. (Author abstract)

Title: Investing in the Sustainability of Youth Programs: An Assessment Tool for Funders.
Author(s): Langford, Barbara Hanson.
Published: 2007
Available from: Finance Project
http://www.financeproject.org/
1401 New York Avenue, Suite 800
Washington, DC 20005
Printable version (PDF): http://www.financeproject.org/Publications/FundersTool.pdf
Abstract: This brief and accompanying assessment tool is intended to help foundation leaders address the challenges of sustainability. The brief begins with a framework for thinking about sustainability, introduces an assessment tool funders can use in a variety of ways to support sustainability in their grantmaking, and concludes with guidance on how to use and adapt this tool for particular purposes. (Author abstract)

Title: Living in the United States: A Guide for Immigrant Youth.
Published: 2007
Available from: American Humane
http://www.americanhumane.org/
63 Inverness Drive East
Englewood, CO 80112
Printable version (PDF): http://www.americanhumane.org/assets/docs/protecting-children/PC-mwcnn-ilrc-youth-handbook.pdf
Abstract: Designed for immigrant youth, this guide describes the different types of immigration status and discusses the rights of immigrant youth. In addition, information is provided on best strategies if you are an illegal immigrant, the rights and limitations of a youth with a green card, U.S. citizenship, how to get a green card, deportation and other immigration problems, adoption and immigration status, applying for Special Immigrant Juvenile Status if you are in foster care, helping family members, military service, Social Security numbers, employment in the United States, paying taxes, receiving public benefits, getting an identification card, getting a driver's license, going to college, and accessing banking and credit cards.

Title: Cultural Competency in Child Welfare Practice: A Bridge Worth Building.
Published: 2007
Available from: Bridging Refugee Youth and Children's Services
http://www.brycs.org/
c/o U.S. Conference of Catholic Bishops
3211 4th St., NE
Washington, DC 20017
Document available online at: http://www.brycs.org/brycs_spotwinter2007.htm
Abstract: This paper discusses the cultural and linguistic barriers that can be experienced when child welfare workers interact with foreign-born parents, and the importance of developing cultural competency in child welfare workers. Effective cultural competency training programs are highlighted in New York City, Santa Clara County, California, and Catawba County, North Carolina. The unique challenges and needs of refugee and immigrant families are also identified, and links are provided for cultural competency standards developed by the National Association of Social Workers, cultural competency training curricula, and cultural competence agency assessment tools.

Title: The Legal Rights of Young People in State Custody: What Child Welfare and Juvenile Justice Professionals Need to Know When Working with LGBT Youth.
Author(s): Estrada, Rudy.;Marksamer, Jody.
Published: 2006
Available from: National Center for Lesbian Rights
http://www.nclrights.org
870 Market St., Suite 370
San Francisco, CA 94102
Printable version (PDF): http://www.nclrights.org/site/DocServer/LegalRights_LGBT_State_Custody.pdf?docID=1741
Abstract: There are thousands of LGBT youth in child welfare and juvenile justice systems throughout the country. Unfortunately these youth are routinely left unprotected from violence and harassment, subjected to differential treatment or denied appropriate services. An increasing number of advocates working with LGBT youth in state custody have brought this issue to light through lawsuits and system reform efforts. This article will describe the legal rights of young people in these systems, focusing on the particular scenarios that may arise when child welfare and juvenile justice professionals work with LGBT youth. (Author abstract)

Title: Critical Connections for Children Who are Abused and Neglected: Harnessing the New Federal Referral Provisions for Early Intervention.
Author(s): Dicker, Sheryl.;Gordon, Elysa.
Published: 2006
Journal Name: Infants & Young Children
v. 19, 3, July/September 2006, p. 170-178
Available from: National Resource Center for Permanency and Family Connections
http://www.hunter.cuny.edu/socwork/nrcfcpp
Hunter College School of Social Work
129 East 79th Street
New York, NY 10065
Printable version (PDF): http://www.hunter.cuny.edu/socwork/nrcfcpp/downloads/teleconferences/Critical_Connections.pdf
Abstract: This article highlights strategies that link the child welfare, court, and Early Intervention systems to enhance the healthy development of young children in foster care. It spotlights the need for infants and young children in foster care to be referred to the Early Intervention Program (EIP) and outlines the importance of implementing the new Child Abuse Prevention and Treatment Act Part C referral provisions. It outlines the barriers to the EIP for maltreated children and identifies strategies to ensure referral and successful navigation of the EIP. The authors will describe several innovative, collaborative programs that link child protective services, health, mental health, and developmental services and provide cross-system training and funding to facilitate early intervention diagnosis and treatment for young children in foster care. (Author abstract)

Title: Developing Community Partnerships in Child Welfare.
Published: 2006
Available from: National Child Welfare Resource Center for Organizational Improvement.
http://muskie.usm.maine.edu/helpkids/
Muskie School-USM
P.O. Box 15010
400 Congress Street
Portland, ME 04112-5010
Printable version (PDF): http://muskie.usm.maine.edu/helpkids/rcpdfs/CWPartners.pdf
Abstract: This factsheet explains how a community partnership among the public child welfare agency, community-based organizations, and neighborhood residents can help agencies provide families with supports to prevent child maltreatment or its reoccurrence, a range of informal and formal services, and individualized responses to families? strengths and needs. Strategies for developing a community partnership are suggested, and training and technical assistance offered by the National Child Welfare Resource Center for Organizational Improvement to help States develop, maintain, and enhance community partnerships with a range of providers and stakeholders are described.

Title: Examining Organizational Learning for Application in Human Service Organizations.
Author(s): Busch, Monique.
Published: 2006
Available from: IDeA
https://idea.iupui.edu/dspace/
Printable version (PDF): https://idea.iupui.edu/dspace/bitstream/1805/1136/1/Busch_dissertation_1_6_11_22_06.pdf
Abstract: This study examines organizational learning (OL) with member organizations of a state association for children and family services. OL has been studied in business organizations, but the concept has value in the context of Human Service Organizations (HSOs) as well. HSOs face increasing demands for accountability through evaluating outcomes, requiring new organizational skills and activities. The state association has collected outcome data from member organizations for nine years, and has recently provided external consultants to help organizations interpret and make use of the information to improve organizational functioning. The process of OL was measured pre- and post-external consultation using an OL questionnaire developed by Templeton, Lewis, and Snyder (2002). Sixty-two member agencies received questionnaires and 42 responded for a response rate of 67%. Qualitative semi-structured interviews were conducted with 11 CEOs/Executive Directors of HSOs. The OL questionnaire was found to have sufficient reliability and validity for the sample of HSOs in the study. Two factors were identified through factor analyses, Organizational Culture and Environmental Awareness. Satisfaction with an external consultant was not found to be related to increased OL. In the qualitative findings, the origins of learning themes that were identified were External Pressures, Philosophy, Planning, and Financial Pressures. The facilitating factor themes identified were Leadership, Philosophy, New Staff/New Leadership, Willingness, Planning, and Training. The perceived obstacles to OL were Resistance, Philosophy, Finances, and Time. External consultants were found to contribute to Evaluation, Awareness, Motivation, and Training. The main practice implication of the study is the identification of an instrument that may be used to examine OL in HSOs. The identification of facilitating factors and factors that may impede OL is a valuable contribution, as is the use of a standard definition of OL. The educational implications are for awareness in the education of future leaders by introducing OL and the application to HSOs. Future research is needed to address the development or modification of a better matched instrument for use with HSOs. (Author abstract)

Title: GLBTQ Youth: A Resource Guide for Gay, Lesbian, Bisexual, Transgender and Questioning Youth in New York City's Foster Care System.
Author(s): Diaz, Linda.;Kimmel, Kristin.;Freedman, Karen J.
Published: 2006
Available from: Lawyers For Children
http://www.lawyersforchildren.org/
110 Lafayette Street 8th Floor
New York, NY 10013
Document available online at: http://www.lawyersforchildren.org/sitecontent.cfm?page=handr-yourarenotaloneCLBTQe
Printable version (PDF): http://www.lawyersforchildren.org/handbooks/GLBTQ-Interior.pdf
Abstract: Designed for gay, lesbian, bisexual, transgender, or questioning (GLBTQ) young people in foster care in New York City, this resource guide explains available support services and provides information on organizations to help GLBTQ youth with: foster care issues, including the right to appropriate services, confidentiality, medical care, HIV status, sexual orientation, Service Plan Review meetings, and programs for GLBTQ young people; independent living, including discharge planning, consent to remain in foster care, Supervised Independent Living Programs, housing, education, college, employment and job training, and immigration status; homelessness and emancipation issues; physical health and addiction issues; and mental health issues and finding the right counselor. A glossary of terms related to GLBTQ is included.

Title: Immigration Handbook: You Are Not Alone!
Published: 2006
Available from: Lawyers For Children
http://www.lawyersforchildren.org/
110 Lafayette Street 8th Floor
New York, NY 10013
Document available online at: http://www.lawyersforchildren.org/sitecontent.cfm?page=infoforyouth-immigration
Printable version (PDF): http://www.lawyersforchildren.org/siteFiles/Immgration_LFC.pdf
Abstract: This handbook is designed to assist young people in the New York City foster care system and guardianships that have questions regarding immigration. It answers questions about: different types of immigration status; accessing help with immigration if you are in foster care or guardianships; deportation and green cards; Special Immigrant Juvenile Status (SIJS) for young people in foster care or guardianships; eligibility for SIJS and waiting for SIJS; ways to get a green card; and caseworker assistance with immigration status. A glossary of immigration terms is provided.

Title: When Legal Guardians Are Not Present: Enrolling Students on Their Own.
Published: 2006
Available from: National Center for Homeless Education at SERVE
http://www.serve.org/nche
P.O. Box 5367
Greensboro, NC 27435
Printable version (PDF): http://www.serve.org/nche/downloads/briefs/guardianship.pdf
Abstract: This brief explains reasons why children and youth may not be living with a legal guardian and the barriers they face in accessing educational services. Key provisions of the McKinney-Vento Homeless Assistance Act that ensure educational rights and protections for children and youth experiencing homelessness are reviewed, and best practices for addressing barriers to the enrollment of youth not living with a legal guardian are discussed. Excerpts from the law are also included. 4 references.

Title: Common purpose : sharing responsibility for child and family outcomes.
Author(s): Schorr, Lisbeth B.
Published: 2006
Available from: National Center for Children in Poverty
http://nccp.org
215 W. 125th Street, 3rd Floor
New York, NY 10027
Printable version (PDF): http://www.nccp.org/publications/pdf/text_671.pdf
Abstract: This keynote presentation made at the Early Childhood Networking Meeting held September 25-26, 2006, in Reston, Virginia, summarizes what state Early Childhood Comprehensive Systems (ECCS) coordinating teams need to know about creating systems change. It begins by discussing barriers to application of best practices, including the lack of public will that leads to underfunding of programs that work, and the hard work of implementation. The following strategies are then described for implementing systemic change: be clear about the targeted outcomes of the program; create and sustain the partnerships to achieve these purposes; be willing to be held accountable for achieving those purposes; and embrace systems change. The difficulties involved in evaluating promising prevention efforts are explained, and the use of mental mapping to evaluate the effectiveness of prevention interventions is proposed.

Title: Quality Improvement Systems for Child Welfare Agencies.
Published: 2006
Available from: National Child Welfare Resource Center for Organizational Improvement.
http://muskie.usm.maine.edu/helpkids/
Muskie School-USM
P.O. Box 15010
400 Congress Street
Portland, ME 04112-5010
Printable version (PDF): http://muskie.usm.maine.edu/helpkids/rcpdfs/QIfact.pdf
Abstract: This factsheet explains that quality improvement (QI) in child welfare is an ongoing effort, led by the agency, to define, measure, and improve outcomes for children and families. It emphasizes that QI activities should involve all levels and types of agency leaders and staff as well as stakeholders, children, youth, and families. The importance of QI is discussed, as well as training and technical assistance activities by the National Child Welfare Resource Center for Organizational Improvement that can help child welfare agencies develop, implement, and refine QI systems. Additional QI resources are listed.

Title: Assessing and Enhancing the Service Array in Child Welfare.
Published: 2006
Available from: National Child Welfare Resource Center for Organizational Improvement.
http://muskie.usm.maine.edu/helpkids/
Muskie School-USM
P.O. Box 15010
400 Congress Street
Portland, ME 04112-5010
Printable version (PDF): http://muskie.usm.maine.edu/helpkids/servicarraydocs/stakeholder5.pdf
Abstract: A two page fact sheet explaining the service array assessment process.

Title: Stakeholder Involvement and Interagency Collaboration: An Overview of NRCOI Training and Technical Assistance (T/TA).
Published: 2006
Available from: National Child Welfare Resource Center for Organizational Improvement.
http://muskie.usm.maine.edu/helpkids/
Muskie School-USM
P.O. Box 15010
400 Congress Street
Portland, ME 04112-5010
Printable version (PDF): http://muskie.usm.maine.edu/helpkids/rcpdfs/stakeholderfacts.pdf
Abstract: This collection of four fact sheets describes the development of community partnerships in child welfare, and training and technical assistance activities offered by the National Child Welfare Resource Center for Organizational Improvement to help States develop, maintain, and enhance community partnerships with a range of providers and stakeholders. Specifically, the factsheets address: stakeholder involvement and interagency collaboration; service array enhancement and development in child welfare; strategies for State and tribal collaboration; and strategies for developing community partnerships.

Title: Children Caring for Themselves and Child Neglect: When Do They Overlap?
Author(s): Zielewski, Erica H.;Malm, Karin.;Geen, Rob.
Published: 2006
Available from: Urban Institute
http://www.urban.org
2100 M Street, NW
Washington, DC 20037
Printable version (PDF): http://www.urban.org/UploadedPDF/311323_DP06-03.pdf
Abstract: This report discusses findings from an exploratory study that examined how local child welfare agencies respond when they receive reports of children who are taking care of themselves (self-care), including how they determine whether unsupervised children are victims of child neglect. The study included an extensive literature review, interviews and focus groups with child protective services staff in three local Washington, D.C., metropolitan social services agencies, and a review of 350 neglect intake referral forms in one local agency. Results from the study are shared on the prevalence and definitions of self-care, the importance of lack of supervision to local child protection agencies, reasons families leave children unattended, who reports cases involving self-care and inadequate supervision, protocols that guide caseworker decisions, caseworker practices, and child, parent, and case-specific factors that caseworkers consider when deciding how to respond to a case. Services that caseworkers offer are also discussed. Results indicate that there is likely an intersection between children caring for themselves and child neglect in the form of inadequate supervision. Differing guidelines and policies in the three localities, Washington, D.C., Prince George's County, Maryland, and Fairfax County, Virginia, mean that families investigated for child neglect in one jurisdiction might not be referred for investigation in another locality. They also reveal that agencies? approach and response to families that have been reported for inadequate supervision differ. Workers in all localities reported similar themes and issues that cause inadequate supervision from poverty, to poor judgment, to social isolation. Similarly, workers in each jurisdiction considered similar factors in determining whether to open a case or remove a child. Regardless of the differences in the intake process, once on the scene, workers noted a service-based approach to working with families and offered services ranging from child care to information about child care providers. 21 references. (Author abstract modified)

Title: Improving the Well-Being of Our Children: Closing the Gap Between Research and Policy.
Author(s): Freundlich, Madelyn.
Published: 2005
Available from: Casey Family Services
http://www.caseyfamilyservices.org/
127 Church Street
New Haven, CT 06510
Printable version (PDF): http://www.caseyfamilyservices.org/pdfs/casey_yale_report.pdf
Abstract: This report is derived from a symposium held on April 8, 2005, that brought together a multidisciplinary group to explore ways to deepen the synergy between research and policy and improve outcomes for children, youth, and families. The symposium focused on research efforts in three critical areas: early childhood development and education, supporting youth who are transitioning from foster care, and universal health coverage for children. The report summarizes panel discussions in each of the three areas and then identifies cross-cutting themes. The section on supporting youth transitioning from foster care discusses different types of research efforts that have been used to assess youth transition, including the use of administrative data, longitudinal outcome data on risk and protective factors that impact successful transition, and program specific evaluations. Research needs are identified and include research that examines the impact of foster care financing on research into well-being, permanence and permanent connections for youth, and the impact of incentives at both the systems level and at the individual level. The need to clearly communicate research findings to State legislators and develop working relationships with them is stressed.

Title: Creating Strategic Alliances. (Chapter 3 in Managing at the Leading Edge: New Challenges in Managing Nonprofit Organizations.)
Author(s): Hudson, Mike.
Published: 2005
Available from: Jossey-Bass Publishers
http://www.josseybass.com
350 Sansome St.
San Francisco, CA 94104
Abstract: This chapter explains the need for nonprofit organizations to work with each other and with public and private sector organizations in long-term strategic alliances. It demonstrates that leading-edge organizations establish strategic alliances to increase impact, choose alliance types that suit the circumstances, create alliances with the corporate sector, build alliances on trustworthy relationships, and merge to build strategic capacity. An action checklist for nonprofits is included. 2 tables, 11 exhibits, and 5 figures.

Title: Effective child welfare practice with immigrant and refugee children and their families.
Author(s): Pine, Barbara A.;Drachman, Diane.
Published: 2005
Journal Name: Child Welfare
v. LXXXIV, September/October 2005,
Available from: Child Welfare League of America (CWLA)
http://www.cwla.org/
2345 Crystal Drive, Suite 250
Arlington, VA 22202
Abstract: This article presents a multistage migration framework to broaden the lens through which child welfare personnel can view immigrant and refugee families and their children. By better understanding the family's experiences in both emigration and immigration, including reasons for leaving their home country, experiences in transit, and reception and resettlement experiences in the United States, child welfare personnel are better equipped to assess their needs and provide effective prevention, protection, permanency, and family preservation services. Case examples illustrating the application of the framework and guidelines for program and practice are included. (Author abstract)

Title: Creating Safe Space for GLBTQ Youth: A Toolkit.
Published: 2005
Available from: Connecticut Department of Children and Families
http://www.ct.gov/dcf/
Office of Public Relations 505 Hudson Street
Hartford, CT 06106
Printable version (PDF): http://www.ct.gov/dcf/lib/dcf/wmv/pdf/safespace.pdf
Abstract: This Toolkit is intended for youth-serving professionals, especially direct service professionals in such fields as youth development, education, health care, and social work. Part One includes background that may be useful in building support for policies and programming to create a safe space for all youth, irrespective of their sexual orientation, gender identity, or gender expression. Materials include: an overview of how the homophobic and gender-rigid climate in the United States affects GLBTQ youth and a newly revised fact sheet, GLBTQ Youth. Part Two includes practical tips and strategies for assessing and, when necessary, changing climate in your organization. Part Three includes lesson plans intended to sensitize program youth, staff, and volunteers to homophobic and transphobic sentiments and actions and to get all program youth into action, either as straight allies of GLBTQ youth or as activist GLBTQ youth. Part Four includes additional resources on sexual orientation and gender identity, including select organizations, Web sites, books, and videos; a glossary, information on abstinence-only-until-marriage education, answers to Frequently Asked Questions about Sexual Orientation and Gender Identity, and a Definition Match-Up, which you can use to assess your familiarity with terminology related to sexual orientation and gender identity/expression.

Title: Aspirational Guidelines for Georgia's Juvenile Court Clerks for Deprivation Case Files.
Author(s): Neeley, Sarah.;Locker, Beth.;Hermann, Mary.;Barclay, Michelle.;Bramlett, Lori.
Published: 2005
Available from: Georgia Administrative Office of the Courts, Judicial Branch of Georgia
http://georgiacourts.org/
244 Washington Street, SW, Suite 300
Atlanta, GA 30334
Printable version (PDF): http://www.georgiacourts.org/agencies/CPP/CMS/files/Juvy%20Clerk%20Guidelines%281%29.pdf
Abstract: This document represents consensus of the participating juvenile court clerks as to appropriate content and organization of court files for each step of a child's case through the court system. Appendices follow the summation and contain the current Guidelines for Maintaining a Juvenile Court Docket for the Council of Juvenile Court Judges of Georgia, last revised in April 2001, (see Appendix A) as well as sample documents currently in use in specific counties. The latter were deemed exemplary samples of documents worthy of inclusion in any standard court case file. The report concludes with a Wish List compiled by the Clerks of Court to make each child's case proceed more smoothly through the juvenile court system. (Author abstract)

Title: Managing at the Leading Edge: New Challenges in Managing Nonprofit Organizations.
Author(s): Hudson, Mike.
Published: 2005
Available from: Jossey-Bass Publishers
http://www.josseybass.com
350 Sansome St.
San Francisco, CA 94104
Abstract: This text offers an outsider-looking-in exploration of the management and governance of nonprofits in the United States, and offers strategies for enhancing the performance of nonprofit organizations. It draws on interviews with 65 chief executives and senior managers of nonprofit organizations and of functional and umbrella bodies, leading academics, and consultants who specialize in the nonprofit sector, as well as over 100 books and reports. The first six chapters addresses six central propositions: nonprofits need to invest much more heavily in people, systems, and infrastructures so they have the organizational capacity to deliver greater impact; nonprofits need to develop a clear understanding of what performance means and how it should be measured and then focus people and systems sharply on the desired results; nonprofits need to work with each other and with public and private sector organizations in long-term strategic alliances; nonprofits need to understand the difference between capital and revenue funding, tap into a much wider range of sources of finance, and structure their funding to use different types of finance to suit different circumstances; nonprofits need to be led with integrity with leaders mobilizing people around the mission, focusing people on results, creating small teams, and investing in leadership and management development so everyone is motivated to achieve the organization's objectives; and board members and managers need to establish clarity about the board's role, structure the board around governance tasks, and monitor the performance of the board in an open and transparent way. Each chapter includes an action checklist. The final chapter offers some reflections on the development of cutting-edge practices and comments on their potential contributions to the future management and governance of nonprofit organizations in the United States and more widely. A brief history of the nonprofit sector and some comparisons with nonprofits in the United Kingdom are also included. 12 tables, 17 figures, 37 exhibits, and numerous references. (Author abstract modified)

Title: Exploiting Changing Patterns of Funding. (Chapter 4 in Managing at the Leading Edge: New Challenges in Managing Nonprofit Organizations.)
Author(s): Hudson, Mike.
Published: 2005
Available from: Jossey-Bass Publishers
http://www.josseybass.com
350 Sansome St.
San Francisco, CA 94104
Abstract: This chapter explains the need for nonprofit organizations to understand the difference between capital and revenue funding, tap into a much wider range of sources of finance, and structure their funding to use different types of finance to suit different circumstances. It demonstrates that leading-edge organizations take advantage of fundamental trends in finance sources, expect more demanding funders, and capitalize on new funding sources. An action checklist for nonprofits is included. 5 exhibits and 4 figures.

Title: Leading with Integrity. (Chapter 5 in Managing at the Leading Edge: New Challenges in Managing Nonprofit Organizations.)
Author(s): Hudson, Mike.
Published: 2005
Available from: Jossey-Bass Publishers
http://www.josseybass.com
350 Sansome St.
San Francisco, CA 94104
Abstract: This chapter discusses the need for nonprofit organizations to be led with integrity. It demonstrates that people who succeed in leadership positions learn to be a leader, mobilize around the mission, focus people on results, build a small, focused team, and invest in leadership and management development so everyone is motivated to achieve the organization's objectives. An action checklist for nonprofits is included. 1 figure and 5 exhibits.

Title: Unaccompanied Homeless Youth.
Published: 2005
Available from: National Center for Homeless Education at SERVE
http://www.serve.org/nche
P.O. Box 5367
Greensboro, NC 27435
Printable version (PDF): http://www.serve.org/nche/downloads/briefs/youth.pdf
Abstract: This brief explains the circumstances of unaccompanied homeless youth and the barriers they face in accessing educational services. Key provisions of the McKinney-Vento Homeless Assistance Act that ensure educational rights and protections for children and youth experiencing homelessness are reviewed, and strategies for identifying eligible youth, disseminating information about McKinney-Vento, developing enrollment procedures, ensuring appropriate educational services, and assisting with non-educational needs of unaccompanied youth are discussed. 4 references.

Title: Painting the Current Picture : A National Report Card on Drug Courts and Other Problem Solving Court Programs in the United States. Volume I, Number 2.
Author(s): Huddleston, C. West.;Freeman-Wilson, Karen.;Marlowe, Douglas B.;Roussell, Aaron.
Published: 2005
Available from: National Association of Drug Court Professionals
http://www.nadcp.org
4900 Seminary Rd, Suite 320
Alexandria, VA 22311
Document available online at: http://www.ndci.org/publications/publication-resources/painting-current-picture
Printable version (PDF): http://www.ndci.org/sites/default/files/ndci/PCPI.2.2005.pdf
Abstract: Published annually, this report provides an update of drug court and other problem solving court activity in every state, territory, and district in the United States since the release of the inaugural issue of Painting the Current Picture: A National Report Card on Drug Courts and Other Problem Solving Court Programs in the United States in May 2004. Volume I, Number 2 provides summary results from the 2004 National Survey on Drug Courts and Other Problem Solving Courts, conducted by the National Drug Court Institute (NDCI) in the last half of 2004 and ending on December 31, 2004. Specific to this volume and in addition to reporting the type and aggregate number of operational drug courts and other problem solving court programs throughout the United States, sections are dedicated to major drug court research scholarship since the release of Volume I, as well as state-specific drug court legislation and the amount of each state's appropriation supporting such court programs. This year's report also provides key information about drug court models, populations, and capacity, as well as the number of confirmed drug-free babies born to active female drug court participants in 2004. Finally, a new feature found in this volume includes a list of national organizations serving as a resource to the drug and other problem solving court field. (Author abstract)

Title: Kinship Navigator Pilot Project Replication Manual.
Published: 2005
Available from: Washington State Department of Social and Health Services
http://www1.dshs.wa.gov/
DSHS Constituent Services
PO Box 45130
Olympia, WA 98504-5130
Printable version (PDF): http://www1.dshs.wa.gov/pdf/ea/kinship/KinshipNavigatorReplicationManual.pdf
Abstract: This manual is intended to help service providers and policymakers use the lessons learned in the Kinship Navigator Pilot to expand and improve programs that support kinship caregivers of children and youth. It is hoped that the manual will serve to improve understanding of the pilot's successes and challenges, as well as act as a reference guide on implementing a similar program. The manual contents are based upon observations, interviews, and discussions with project staff, focus groups and surveys with kinship caregivers served by the pilot initiative. Due to the pilot's short time period and limited scope, this manual can not provide comprehensive, detailed and proven instructions for replication. However, this manual does provide a summary of the program's background, philosophy and implementation steps offering a solid foundation for developing a Kinship Navigator program. (Author abstract)

Title: Strengthening Governance. (Chapter 6 in Managing at the Leading Edge: New Challenges in Managing Nonprofit Organizations.)
Author(s): Hudson, Mike.
Published: 2005
Available from: Jossey-Bass Publishers
http://www.josseybass.com
350 Sansome St.
San Francisco, CA 94104
Abstract: This chapter explains the need for nonprofit organizations to ensure that board roles are crystal clear, structure the board around governance tasks, monitor the performance of the board in an open and transparent way, take actions to enhance board performance, deepen the board chair-chief executive relationship, and continuously review board performance. An action checklist for nonprofits is included. 3 exhibits.

Title: Juvenile Justice and Mental Health: Working Together for the Best Outcomes for Youth With Serious Emotional Disorders.
Author(s): Burrell, Joyce.
Published: 2005
Available from: Technical Assistance Partnership for Child and Family Mental Health
http://www.tapartnership.org/
1000 Thomas Jefferson Street, NW, Suite 400
Washington, DC 20007
Printable version (PDF): http://www.tapartnership.org/advisors/juvenile_justice/downloads/JJ_MH_Pub.pdf
Abstract: This guide is intended for family members, non-clinical juvenile justice practitioners, and administrators, as well as other stakeholders in system of care communities who are interested in improving mental health service delivery to all children with serious emotional disorders, including those in the juvenile justice system. The guide provides an overview of some of the mental health issues facing many of the children and adolescents in the juvenile justice population. It presents how incarceration is used as a frequent response to juvenile crime associated with existing mental health problems among youth. This guide presents information on the prevalence of mental health disorders in the juvenile justice population and information on screening and assessment. Also included throughout the guide are reflective questions to facilitate the use of the information. (Author abstract)

Title: Managing Performance. (Chapter 2 in Managing at the Leading Edge: New Challenges in Managing Nonprofit Organizations.)
Author(s): Hudson, Mike.
Published: 2005
Available from: Jossey-Bass Publishers
http://www.josseybass.com
350 Sansome St.
San Francisco, CA 94104
Abstract: This chapter discusses the need for nonprofits to develop a clear understanding of what performance means and how it should be measured and then focus people and systems sharply on the desired results. It demonstrates that leading-edge nonprofit organizations grasp the opportunity to manage performance, recognize legitimate concerns, select measures that fit the organization's mission, use results to drive decisions at every level, and embed performance management in the organization culture. An action checklist for nonprofits is included. 9 exhibits and 2 figures.

Title: Building Organization Capacity. (Chapter 1 in Managing at the Leading Edge: New Challenges in Managing Nonprofit Organizations.)
Author(s): Hudson, Mike.
Published: 2005
Available from: Jossey-Bass Publishers
http://www.josseybass.com
350 Sansome St.
San Francisco, CA 94104
Abstract: This chapter discusses the need for nonprofits to invest much more heavily in the people, systems, and infrastructures so they have the organizational capacity to deliver greater impact. It demonstrates that leading-edge organizations recognize lack of capacity as a critical constraint, invest in capacity building, identify the critical elements of organization capacity, adopt a systematic approach to capacity building, choose among four strategies for increasing impact, and measure the impact of capacity building. An action checklist for nonprofits is included. 4 figures and 4 exhibits.

Title: Reflections of an Outsider. (Chapter 7 in Managing at the Leading Edge: New Challenges in Managing Nonprofit Organizations.)
Author(s): Hudson, Mike.
Published: 2005
Available from: Jossey-Bass Publishers
http://www.josseybass.com
350 Sansome St.
San Francisco, CA 94104
Abstract: This final chapter reflects on the development of cutting-edge practices in nonprofit organizations and comments on their potential contributions to the future management and governance of nonprofit organizations. It is suggested that capacity building will become more contingent on circumstances, performance management should focus on tailor-made balanced scorecards, managing strategic alliances will become a vital skill, pattern of funding will continue to change, leaders will need to invest more in skill development, and governance will become more demanding. 3 tables.

Title: Board Leadership and Development. (Chapter 6 in The Jossey-Bass Handbook of Nonprofit Leadership and Management.)
Author(s): Axelrod, Nancy R.;
Published: 2004
Available from: Jossey-Bass Publishers
http://www.josseybass.com
350 Sansome St.
San Francisco, CA 94104
Abstract: This chapter analyzes the continuing challenge of developing board leadership and describes some promising approaches for helping boards meet their leadership obligations. It outlines the responsibilities of boards and discusses ways to enhance board effectiveness, the discipline of board development and vehicles for board development, and activating accountability mechanisms. 14 references.

Title: The Jossey-Bass Handbook of Nonprofit Leadership and Management.
Author(s): Herman, Robert D.
Published: 2004
Available from: Jossey-Bass Publishers
http://www.josseybass.com
350 Sansome St.
San Francisco, CA 94104
Abstract: The Jossey-Bass Handbook of Nonprofit Leadership and Management offers a comprehensive and in-depth description of the most effective leadership and management practices that can be applied throughout a nonprofit organization. This second edition of the best-selling handbook brings together the leading experts in the nonprofit field to discuss the current knowledge and trends of effective practice in all phases of nonprofit organization leadership and management. This thoroughly revised edition is based on the most up-to-date research, theory, and experience. It offers practical advice on every aspect of managing nonprofit organizations, including board development, strategic planning, lobbying, marketing, government contracting, volunteer programs, fund-raising, financial accounting, compensation and benefits programs, and risk management. In addition, this new edition examines emerging topics of interest such as strategic alliances and finding and keeping the right employees. (Author abstract)

Title: Leadership and Management Practice Standards.
Published: 2004
Available from: The National Network for Social Service Managers
Socialworkmanager.org
Jane Adams College of Social Work M/C 309
1040 W. Harrison Street, 4th Floor
Chicago, IL 60607
Document available online at: https://www.socialworkmanager.org/standards.php?id=competencies
Printable version (PDF): https://www.socialworkmanager.org/pdfs/Standards_new%20logo.doc
Abstract: Social workers who manage programs and staff use their professional social work training differently than those who work directly with clients. Clinicians choose to address problems at a micro level, while managers like to address issues using a macro approach. Social workers, doing all types of work, share a common set of professional values; however their perspectives and skill sets vary with their particular work assignments.
In 1985 a group of seasoned social work managers met to discuss the issues that arise around these different views and ultimately identified the need to create a forum where managers could discuss, learn and network with like-minded colleagues. From this meeting came the creation of the National Network for Social Work Managers.
In the Network?s ongoing efforts to address the needs of social work managers, and to inform the profession and other interested parties of the unique skills of social work managers, a set of practice standards has been developed. These are not minimum standards, but rather are descriptions of the level of practice that is expected of experienced and academically trained professionals.
These standards have been shared with many experts in the field and responses have been gathered and used in their formulation.(Author abstract)

Title: Ethical Nonprofit Management. (Chapter 9 in The Jossey-Bass Handbook of Nonprofit Leadership and Management.)
Author(s): Jeavons, Thomas H.
Published: 2004
Available from: Jossey-Bass Publishers
http://www.josseybass.com
350 Sansome St.
San Francisco, CA 94104
Abstract: This chapter defines ethics and professional ethics and traces the origins of core values in the voluntary sector. Key ethical attributes of nonprofit managers and their organizations are then explained and include integrity, openness, accountability, service, and charity. Strategies for translating ethical ideas into operative values are discussed, and suggestions for the development a culture of integrity in nonprofit organizations are offered. 43 references.

Title: Arizona Juvenile Courts: Working to Improve Outcomes for Abused and Neglected Children.
Published: 2004
Available from: Children's Action Alliance
http://www.azchildren.org
4001 North Third Street
Suite 160
Phoenix,, AZ 85012
Printable version (PDF): http://www.azchildren.org/MyFiles/PDF/_AZ_Juvenile_Courts_.pdf
Abstract: This report explains the role of the Arizona Juvenile Court and provides recommendations on how to improve the state's Dependency Court Process. (Author abstract)

Title: Executive Leadership. (Chapter 7 in The Jossey-Bass Handbook of Nonprofit Leadership and Management.)
Author(s): Herman, Robert D.;Heimovics, Dick.
Published: 2004
Available from: Jossey-Bass Publishers
http://www.josseybass.com
350 Sansome St.
San Francisco, CA 94104
Abstract: This chapter describes specific board-centered leadership skills that characterize especially effective chief executives. The importance of executive leadership in the external environment is addressed, and strategies are recommended for leadership across the boundaries. Research findings on the political skills of effective CEOs are also shared and guidelines are provided for thinking and acting in politically effective ways. 27 references.

Title: The Legal Framework of the Nonprofit Sector in the United States. (Chapter 3 in The Jossey-Bass Handbook of Nonprofit Leadership and Management.)
Author(s): Silk, Thomas.
Published: 2004
Available from: Jossey-Bass Publishers
http://www.josseybass.com
350 Sansome St.
San Francisco, CA 94104
Abstract: An extended illustrative case study featuring a hypothetical chartable advocacy organization provides the basis for the commentary on legal and regulatory issues that are frequently encountered during the life cycle of a charitable organization in the United States. To allow consideration for a broad range of legal issues, the case study considers the growth and development of a large and successful charitable organization. (Author abstract modified)

Title: Risk Management. (Chapter 21 in The Jossey-Bass Handbook of Nonprofit Leadership and Management.)
Author(s): Herman, Melanie.
Published: 2004
Available from: Jossey-Bass Publishers
http://www.josseybass.com
350 Sansome St.
San Francisco, CA 94104
Abstract: The intangible and tangible benefits of risk management in nonprofit organizations are reviewed, and information is provided on starting a risk management program, the steps in the risk management process, strategies for applying a risk management framework, volunteer liability and risk management, and the role of insurance in a risk management program. 2 exhibits.

Title: Management Accounting. (Chapter 20 in The Jossey-Bass Handbook of Nonprofit Leadership and Management.)
Author(s): Young, David W.
Published: 2004
Available from: Jossey-Bass Publishers
http://www.josseybass.com
350 Sansome St.
San Francisco, CA 94104
Abstract: This chapter explains procedures of using full cost accounting, differential cost accounting, and responsibility accounting systems in nonprofit organizations. A conceptual framework is offered for resource usage, as well as a cost accounting methodology. In addition, nonquantitative considerations are reviewed and cost-volume-profit analysis is discussed. 15 references and 4 exhibits.

Title: Male Offenders in Child Welfare and Juvenile Justice Systems
Author(s): Aguilar, Jemel.;Abrams, Laura.
Published: 2004
Available from: University of Minnesota, School of Social Work
http://cehd.umn.edu/ssw/
105 Peters Hall
1404 Gortner Ave
St. Paul, MN 55108
Document available online at: http://cehd.umn.edu/SSW/cascw/research/learningModules/maleOffenders/#synopsis
Abstract: Recent research indicates that maltreated children are disproportionately at risk for delinquency involvement and continuing their involvement into adulthood. In 2001, the Office of Juvenile Justice and Delinquency Prevention (OJJDP) redirected efforts toward children in both the child welfare and juvenile justice systems by encouraging research on this topic as well as improved practice with these youths. Using interview data collected during an ethnographic research study of identity, treatment, and behavior change in Minnesota juvenile correctional facilities, this curriculum module provides information about the problem of youth who are dually involved in child welfare and juvenile justice systems of care. This module can be used for a child welfare, methods, or policy courses. This module contains supplemental training materials such as: Research synopsis; Internet resources about dual system youth; Psychosocial case study of a young male offender; Discussion questions; and Citations and Articles (Author abstract)

Title: Designing and Managing Volunteer Programs. (Chapter 13 in The Jossey-Bass Handbook of Nonprofit Leadership and Management.)
Author(s): Brudney, Jeffrey L.
Published: 2004
Available from: Jossey-Bass Publishers
http://www.josseybass.com
350 Sansome St.
San Francisco, CA 94104
Abstract: This chapter discusses the essential components of a volunteer program and offers suggestions for increasing their effectiveness. It begins by establishing the rationale for volunteer involvement and then describes strategies for involving paid staff in volunteer program design, integrating the volunteer program into the organization, creating positions of program leadership, preparing job descriptions for volunteer positions, incorporating virtual volunteering and episodic volunteering, meeting the needs of volunteers, and managing volunteers. Recommendations for evaluating and recognizing the volunteer effort are also discussed. 1 table and numerous references.

Title: Managing the Challenges of Government Contracts. (Chapter 15 in The Jossey-Bass Handbook of Nonprofit Leadership and Management.)
Author(s): Smith, Steven Rathgeb.
Published: 2004
Available from: Jossey-Bass Publishers
http://www.josseybass.com
350 Sansome St.
San Francisco, CA 94104
Abstract: This chapter discusses the rise of government contracting with nonprofit service agencies and examines the dilemmas posed by contracting for nonprofit management, particularly challenges related to cash flow and contract renewal and negotiation. Recommendations for strategic management in the age of contracting and for strengthening policy advocacy and associational activity are discussed, as well as contracting reform efforts and implications for future nonprofit managers and boards of directors. 25 references.

Title: Financial Accounting and Financial Management. (Chapter 19 in The Jossey-Bass Handbook of Nonprofit Leadership and Management.)
Author(s): Anthony, Robert N.;Young, David W.
Published: 2004
Available from: Jossey-Bass Publishers
http://www.josseybass.com
350 Sansome St.
San Francisco, CA 94104
Abstract: This chapter focuses on financial accounting and extends the discussion to include several important financial management decisions that affect an organization's financial statements. It reviews types of financial accounting statements, standards for private nonprofit organizations, standards for State and local governments, and federal government accounting. The fundamental financial management issues of leverage and surplus are also discussed, along with the process for analyzing a set of financial statements. 6 exhibits.

Title: Enterprise Strategies for Generating Revenue. (Chapter 18 in The Jossey-Bass Handbook of Nonprofit Leadership and Management.)
Author(s): Massarsky, Cynthia W.
Published: 2004
Available from: Jossey-Bass Publishers
http://www.josseybass.com
350 Sansome St.
San Francisco, CA 94104
Abstract: This chapter highlights recent trends in the practice of income generation in nonprofit organizations, including a greater interest and participation in income generation among nonprofits, the evolution of business plan competitions for nonprofits, access to new research and workshops at colleges and universities, and a focus on accountability and return on investment. Types of enterprise strategies and business ventures are described and questions nonprofits should ask about business venturing are listed. Steps for engaging in business venturing are then recommended and lessons learned are shared. 7 references.

Title: Designing and Managing the Fundraising Program. (Chapter 17 in The Jossey-Bass Handbook of Nonprofit Leadership and Management.)
Author(s): Fogal, Robert E.
Published: 2004
Available from: Jossey-Bass Publishers
http://www.josseybass.com
350 Sansome St.
San Francisco, CA 94104
Abstract: This chapter explains fundraising as a management concept, the three stages of fundraising development, and the following steps in the fundraising management process: analysis, planning, execution, control, and evaluation. Issues related to volunteer leadership and giving, organizational readiness, stewardship and investment, stewardship and providing public benefit, and ethics in fundraising are addressed. The Association of Fundraising Professionals Code of Ethical Principles and Standards of Professional Practice is offered. 5 references.

Title: Interagency Information Sharing Guidelines for Organisations Involved in Care and Protection of Children.
Published: 2002
Available from: New Zealand Department of Child, Youth, and Family Services
http://www.cyf.govt.nz/
Ground Floor, Bowen State Building
Bowen Street
PO Box 2620
Wellington, New Zealand
Printable version (PDF): http://www.cyf.govt.nz/documents/info_sharing.pdf
Abstract: The primary purpose of these Guidelines is to assist organisations to share information when appropriate to improve the safety and wellbeing of children and young people. (Author abstract)

Title: Ideas for Preventing Child Abuse in American Indian Communities.
Published: 2001
Available from: National Indian Child Welfare Association (NICWA)
http://www.nicwa.org/
5100 S.W. Macadam Avenue, Suite 300
Portland, OR 97239
Printable version (PDF): http://www.nicwa.org/resources/library/abuse/2001ways.pdf
Abstract: Planning, Kick-off activities, Mass Media Activities, Public Awareness Activities, Organizational Activities, Schools, Activities with Tribal Governments and American Indian Leaders, Activities with other organizations, Activities involving the religious and spiritual communities, Fund Raising activities, and Resources. (Author abstract)

Title: Family services systems reform in Pennsylvania : an assessment of impact and opportunity.
Author(s): Bruner, Charles.
Published: 2000
Available from: Child and Family Policy Center
http://www.cfpciowa.org
218 6th Avenue
Suite 1021
Des Moines, IA 50309
Printable version (PDF): http://web.archive.org/web/20030623091935/http://www.cfpciowa.org/pdf/OP23FamilyServiceSystemsReforminPA.pdf
Abstract: In 1995, the Commonwealth of Pennsylvania initiated the Family Service Systems Reform (FSSR)Initiative. FSSR was designed to support community collaborative board activities that could draw from the earlier Family Centers grant program to reform larger public systems serving children. FSSR collaborative boards identify local assets, interests and needs; set priorities; and direct resources to build strong and integrated service networks. Fifty Pennsylvania counties now receive FSSR funding to better integrate service networks and improve child and family well-being across one or more of six broad outcome areas: prenatal and children's health, healthy development during childhood, school readiness, school success, family stability, and safe communities. The average annual grant to counties is $150,000. Through site visits with 12 FSSR Initiatives, this report assesses what FSSR has been able to achieve to date, drawing from onsite interviews and focus groups with a wide variety of stakeholders in children and family services. The interviews indicate: (1) that the commonwealth funding and support has enabled FSSR sites to undertake activities that otherwise would not have been possible; (2) both direct funding and the technical assistance provided to FSSR sites have fostered a diverse array of specific activities and impacts, including improved results for children and families on one or more dimensions of well-being, improved cross-system coordination and integration, greater attention to outcome-based planning and accountability, increased consumer involvement and leadership, and redirection of categorical funding resources toward and expansion of prevention activities, particularly through Family Centers; (3) FSSRs have sponsored a diverse array of special projects and community events, where ideas can be put into action without the administrative and bureaucratic challenges sometimes faced in mainstream public systems; (4) FSSR Initiatives have broadened the base of ownership and facilitated intra-organizational change; (5) Family Centers have contributed to the gains that many FSSR sites have achieved by modeling new service approaches and by enlisting consumers and community residents in the process; (6) FSSR often has provided a visibility and recognition for the value of cross-systems work, as well as the resources to sustain collaborative planning processes; and (7) FSSR Initiatives have fostered integration with other collaborative efforts. Recommendations for long-term goals for system reform are discussed. (Author abstract modified)

Title: The Handbook of Social Welfare Management.
Author(s): Patti, Rino.
Published: 2000
Available from: Sage Publications
http://www.sagepub.com
2455 Teller Road
Thousand Oaks, CA 91320
Abstract: This handbook critically examines theory, research, and practice in social welfare management in public and nonprofit sectors. Section 1 contains four chapters that seek to define the boundaries of social welfare management, its historical development as a practice and a field of inquiry, the social and economic conditions in society that are likely to shape this practice in the new millennium, and key ethical issues confronting practitioners. Section 2 presents several perspectives on the behavior of human service organizations, with a particular emphasis on the relationships between organizational conditions and processes and effectiveness. Chapters analyze human service organizations from several perspectives, including interaction with their environments, their structures and climates, their interpersonal processes, and the characteristics of individual employees. The following section is concerned with ways in which managers perform the many roles and functions that are essential to their jobs. These chapters are designed to provide concrete guidance on how to accomplish important facets of managers?'responsibility and how doing so makes social agencies more effective. The final section includes chapters that review demographic, policy, and technology trends in several fields of social and health services that will provide the strategic context for management in the decades ahead. Chapters explore what changes in the policy, funding, and structure of service systems will mean for how managers strategically position their agencies to deal with new threats and opportunities. Numerous references. (Author abstract modified)

Title: The Environmental Context of Social Welfare Administration. (Chapter 3 in The Handbook of Social Welfare Management.)
Author(s): Martin, Lawrence L.
Published: 2000
Available from: Sage Publications
http://www.sagepub.com
2455 Teller Road
Thousand Oaks, CA 91320
Abstract: This chapter identifies and discusses major environmental factors that will largely define the context of social welfare administration in the coming years, including the collapse of communism, the global economy, shifts in national political power, the devolution of social welfare policy, the graying of America, the rediscovery of community, the accountability movement, and advances in information technology. Several major administrative trends following from the environmental forces are also identified and discussed. 69 references.

Title: Administrative Ethics. (Chapter 4 in The Handbook of Social Welfare Management.)
Author(s): Reamer, Frederic G.
Published: 2000
Available from: Sage Publications
http://www.sagepub.com
2455 Teller Road
Thousand Oaks, CA 91320
Abstract: The evolution of professional, administrative, and social work ethics is explored and ethical dilemmas in administration, strategies for ethical decision making, and ethics risk management are discussed. Key elements for professionals to consider when engaged in ethical decision making are addressed and include: conflicting values and duties, the use of moral and ethical theory to analyze ethical dilemmas, and the use of ethics consultation. 76 references.

Title: Structural and Fiscal Characteristics of Social Service Agencies. (Chapter 6 in The Handbook of Social Welfare Management.)
Author(s): Gibelman, Margaret.
Published: 2000
Available from: Sage Publications
http://www.sagepub.com
2455 Teller Road
Thousand Oaks, CA 91320
Abstract: This chapter examines structure as a necessary and important aspect of organizational functioning. Beginning with an overview of the different types of organizations, it explores organizational mission and authority as these affect and interrelate with structural and financial considerations, different governance arrangements, patterns of financing, and the trend toward boundary blurring in which the different types of organizations are eligible and compete for the same funding sources. 3 tables and 58 references.

Title: Services for Families and Children: The Changing Context and New Challenges. (Chapter 21 in The Handbook of Social Welfare Management.)
Author(s): Weil, Marie.
Published: 2000
Available from: Sage Publications
http://www.sagepub.com
2455 Teller Road
Thousand Oaks, CA 91320
Abstract: This chapter focuses on current and emerging trends in the field of services for families and children and explicates major issues that will face administrators and planners in the future as they promote better outcomes for children and families, and seek to use resources to maximum effect. Issues include changes in policy, the service continuum, family support, family preservation, Family Group Conferencing, child welfare, and overall system development. 2 figures and 137 references.

Title: The Landscape of Social Welfare Management. (Chapter 1 in The Handbook of Social Welfare Management.)
Author(s): Patti, Rino J.
Published: 2000
Available from: Sage Publications
http://www.sagepub.com
2455 Teller Road
Thousand Oaks, CA 91320
Abstract: This chapter discusses the parameters of social welfare management and its distinctive characteristics as a variant of management. Included is a discussion of the terms administration and management and their relationship to social welfare, essential characteristics of social welfare administration, and the preparation of social workers for management. 67 references.

Title: Social Work and Social Welfare Administration: A Historical Perspective. (Chapter 2 in The Handbook of Social Welfare Management.)
Author(s): Austin, David M.
Published: 2000
Available from: Sage Publications
http://www.sagepub.com
2455 Teller Road
Thousand Oaks, CA 91320
Abstract: A detailed analysis of the emergence of social welfare administration over the last two centuries is provided and the impact of the following four forces is discussed: the development of the limited liability stock corporation as the model for business organizations; the development of voluntary, nonprofit, charitable corporations during the last half of the 19th century; the development of professional training programs in social work and of social work as an organized profession beginning in the early 20th century; and the creation of a nationwide public social welfare sector beginning in the 1930s. Recent developments in public and private social welfare administration are also explored. 98 references.

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